Cardiology Front Desk Specialist - Patient Experience

Baptist Health (Jacksonville); United States; On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Sign-On Bonus up to $1,000

Job summary

Baptist Health is seeking an experienced Office Specialist for the Cardiology department at Baptist Pavilion in Downtown Jacksonville. This full-time daytime role runs Monday through Friday, typically 7:30 AM to 4:00 PM, with occasional variations.

The ideal candidate excels at multitasking, delivering patient-focused service, and supporting the healthcare system’s daily operations. The Office Specialist will handle business services for patients, act as a liaison between customers and the

Qualifications

• Front desk experience is preferred.
• Experience in a medical office is a plus.
• Able to multitask and provide excellent customer service.

Responsibilities

• Answer large volumes of inbound and outbound calls.
• Schedule appointments and prepare patient charts.
• Access and submit medical records; coordinate with vendors.

Skills

Telephone protocols

Customer service

Multi-tasking

Communication

Education

High School Diploma or GED

Job description

Baptist Health is seeking an experienced Office Specialist for the Cardiology department at Baptist Pavilion in Downtown Jacksonville. This full-time daytime role runs Monday through Friday, typically 7:30 AM to 4:00 PM, with occasional variations.

The ideal candidate excels at multitasking, delivering patient-focused service, and supporting the healthcare system’s daily operations. The Office Specialist will handle business services for patients, act as a liaison between customers and the