Medical Front Office Specialist (3285)

US Heart & Vascular; Wichita (KS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

CME allowance

Monday-Friday schedule

Job summary

US Heart & Vascular seeks a Medical Front Office Specialist to join Heartland Cardiology in Wichita, KS. You will coordinate patient check-ins, gather insurance information, and explain financial requirements while collecting co-pays.

The ideal candidate has a high school diploma or GED and at least one year of customer service experience in a medical office, with friendly, courteous service and accurate record keeping.

Qualifications

• High school graduate or equivalent.
• One year customer service experience in a medical office setting.

Responsibilities

• Coordinate appointments and visits and advise physicians/nursing staff accordingly.
• Gather appropriate patient and insurance information.
• Explain financial requirements to the patient or responsible party and collect co-pays as required.
• Maintain files and office records to allow for easy retrieval of information.
• Provide accurate information regarding the operation of the office and resolve difficult situations for a positive outcome.
• Handle difficult situations tactfully and always with courtesy.
• Retrieve and distribute incoming faxes as appropriate. Check voicemail messages daily.
• Travel to Outreach clinics or Satellite offices as requested or assigned.
• Perform other related duties as assigned or requested.

Skills

Customer service

Communication

Education

High School Diploma/GED

Job description

Job Details

• Job Location: Heartland - Webb Main - Wichita, KS 67226
• Position Type: Full Time
• Education Level: High School Diploma/GED
• Travel Percentage: Up to 50%
• Job Shift: Day
• Job Category: Other Positions
• US Heart and Vascular is in need of a Medical Front Office Specialist to join our team at Heartland Cardiology in Wichita, KS.

Responsibilities

• Coordinate appointments and visits and advise physicians/nursing staff accordingly.
• Gather appropriate patient and insurance information.
• Explain financial requirements to the patient or responsible party and collect co-pays as required.
• Maintain files and office records to allow for easy retrieval of information.
• Provide accurate information regarding the operation of the office and resolve difficult situations for a positive outcome.
• Handle difficult situations tactfully and always with courtesy.
• Retrieve and distribute incoming faxes as appropriate. Check voicemail messages daily.
• Travel to Outreach clinics or Satellite offices as requested or assigned.
• Perform other related duties as assigned or requested.

Requirements

• High school graduate or equivalent.
• One year customer service experience in a medical office setting.

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday schedule
• CME allowance

About Wichita, KS

Wichita, Kansas – a city that embodies the spirit of the Midwest. Situated on the banks of the Arkansas River, Wichita offers a unique blend of urban sophistication and small-town charm. Home to a thriving arts scene, diverse restaurants, and year-round festivals, there’s always something happening here. Join our team and discover why Wichita is the perfect place to live, work, and play. It’s not just a place — it’s your next big adventure!