Cardiology Clinic Support Specialist

Wentworth-Douglass Hospital; Dover (NH); On-site; USD 24,000 - 32,000; Full time

Job summary

Wentworth-Douglass Hospital in Dover, NH seeks a Clinic/Practice Assistant to support our cardiology practice. This full-time role handles patient greetings, calls, scheduling, and documentation, ensuring a smooth patient flow.

The position is onsite with typical 8:30 a.m. – 5:00 p.m. hours, offering a 40-hour work week and opportunities to collaborate across departments. Applicants should bring strong communication and organizational skills.

Qualifications

• High school diploma or equivalent.
• 0–1 year of healthcare office experience.
• Proficiency with Microsoft Office applications.
• Knowledge of general office operations, procedures, and standards.
• Strong written and verbal communication skills.

Responsibilities

• Greet and assist patients, creating a warm and professional first impression.
• Answer incoming calls, respond to routine inquiries, take accurate messages, and route calls appropriately.
• Schedule patient appointments and support check-in/check-out processes.
• Process referrals, diagnostic orders, lab orders, and documentation for the medical record.
• Monitor patient flow and waiting room activity to support an efficient practice environment.
• Assist with prior authorization messages and prescription refill requests.
• Support practice leadership, clinicians, and peers with day-to-day operational needs.

Skills

Communication skills

Customer service

Multitasking

Verbal and written communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Wentworth-Douglass Hospital in Dover, NH seeks a Clinic/Practice Assistant to support our cardiology practice. This full-time role handles patient greetings, calls, scheduling, and documentation, ensuring a smooth patient flow.

The position is onsite with typical 8:30 a.m. – 5:00 p.m. hours, offering a 40-hour work week and opportunities to collaborate across departments. Applicants should bring strong communication and organizational skills.