Cardiac PET-CT Front Desk: Patient Concierge & EMR Pro

Virginia Heart; Lansdowne (VA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Excellent benefits

Paid vacation

401(k)

Job summary

Virginia Heart is seeking a Front Desk Medical Receptionist to provide daily administrative and customer service support in our busy outpatient cardiology practice in Northern Virginia. The role emphasizes professional interaction with patients and coordination with office staff to ensure smooth patient flow.

The ideal candidate has strong customer service experience, multi-tasking ability, and may be bilingual (English/Spanish).

Qualifications

• High School Diploma or equivalent.
• Minimum one year of experience in a receptionist position in a fast-paced environment.
• Bilingual English/Spanish a plus.
• Computer proficient with good typing skills.
• Prior EMR experience preferred.

Responsibilities

• Greet patients in a courteous, professional manner.
• Provide exceptional customer service and telephone support.
• Register patients in EMR system and verify demographics.
• Collect co-pays and post payments accurately.
• Maintain reception area clean and presentable.
• Identify insurance plans and verify eligibility as needed.
• Schedule appointments and manage patient flow.

Skills

Customer service

Phone etiquette

Multitasking

Bilingual (English/Spanish)

Communication skills

Education

High School Diploma

Tools

EMR software

Job description

Virginia Heart is seeking a Front Desk Medical Receptionist to provide daily administrative and customer service support in our busy outpatient cardiology practice in Northern Virginia. The role emphasizes professional interaction with patients and coordination with office staff to ensure smooth patient flow.

The ideal candidate has strong customer service experience, multi-tasking ability, and may be bilingual (English/Spanish).