Cardiac Device Technician

Boston Medical Center; United States; On-site; USD 36,754 - 51,660; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Discretionary annual bonuses

Paid time off

Job summary

Boston Medical Center is hiring a full-time Cardiac Device Technician who will play a critical role in the management of patients with cardiovascular implantable electronic devices. The technician will assist in daily reviews of remote pacemaker and ICD transmissions, troubleshoot monitoring systems, and maintain patient records.

Qualifications include a high school diploma, current BLS certification, and experience with cardiac devices. The salary ranges from $26.68 to $37.50 per hour, with additional benefits such as medical and dental coverage.

Qualifications

• Current BLS certification required.
• Minimum of two years of experience reviewing remote device transmissions.
• Successful completion of a cardiac device educational program or equivalent experience.

Responsibilities

• Triage reports on a daily basis.
• Notify patients of follow-up.
• Assist patients with transmissions over the phone.
• Troubleshoot issues with remote monitoring systems.

Skills

Excellent interpersonal skills

Ability to organize and prioritize work

Team member promoting a caring attitude

Proficiency in English verbal and written communication

Education

High School Diploma

Bachelor’s Degree

Tools

BLS certification

Remote monitoring systems (e.g., Merlin)

Job description

Position Summary

Under the supervision of the Director of Cardiovascular Medicine and the Medical Director, the Cardiac Device Technician will assist in the management of all patients with Cardiovascular Implantable Electronic Devices (CIEDs). Primarily the daily review and documentation of remote pacemaker, implantable cardioverter defibrillators (ICDs), and Implantable Loop Recorder (ILR) transmissions and alerts. The Device Tech works in a patient‑centric ambulatory setting with a team approach to care. Strong written and verbal communication skills are required to maximize the clinical relationship with physicians, independent licensed providers (NP/PA), clinical administrative staff, and other device medical staff. Position: Cardiac Device Technician. Department: BMC Health – Cardiovascular Medicine Norwood. Schedule: Full Time.

Essential Responsibilities / Duties

• Triage reports on a daily basis.
• Notify patients of follow‑up.
• Assist patients with transmissions over the phone.
• Troubleshoot issues with the remote monitoring systems.
• Assist with device advisories/recalls.
• Daily review and documentation of remote transmissions.
• Travel to Norwood, Foxboro, Brighton, and Methuen.
• Communicate findings requiring further attention to responsible MD or NP/PA.
• Enroll, educate, schedule, and maintain patients in remote monitoring systems (Merlin, Boston Scientific, Medtronic, etc.).
• Assist with the management and maintenance of the remote monitoring program.
• Collect patients from the waiting area, obtain vital signs, 12‑lead ECG, and assist in check‑out process.
• Adhere to all BMC’s RESPECT behavioral standards.

Job Requirements

• Education: High School Diploma required; Bachelor’s Degree strongly preferred.
• Certificates, Licenses, Registrations: Current BLS certification required.
• Experience:
  1. Successful completion of a full Cardiac Device Educational Program (e.g., PrepMD) or two years of current experience analyzing and programming cardiac implantable devices.
  2. Minimum of two years of current experience reviewing and managing remote device transmissions.
• Knowledge and Skills:
  • Excellent interpersonal skills.
  • Team member promoting a caring and collegial attitude toward fellow employees.
  • Ability to organize and prioritize work.
  • Independent judgment within the scope of the position.
  • Well‑developed organizational skills to determine patient needs.
  • Physical capability to stand, walk, and bend for extended periods.
  • Flexibility and willingness to adapt to a diverse role as a member of the patient care team.
  • Proficiency in English verbal and written communication, including voicemail, email, fax, telephone, and simple arithmetic.

Compensation

Salary range: $26.68–$37.50 per hour. The range is based on education, experience, skills, certifications, and other factors and is subject to change based on geographic location. Additional benefits include medical, dental, vision, pharmacy, discretionary annual bonuses, merit increases, flexible spending accounts, 403(b) savings match, paid time off, and career advancement opportunities.

Equal Opportunity Employer

Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression, or any other non‑job‑related characteristic.