Cardiac Device Technician

Boston Medical Center (BMC); Boston (MA); On-site; USD 36,754 - 51,660; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Accounts

Paid time off

Job summary

Boston Medical Center (BMC) is seeking a full-time Cardiac Device Technician in Boston, MA. This role involves managing patients with Cardiovascular Implantable Electronic Devices (CIEDs) and requires effective communication and teamwork skills. The candidate must have at least a high school diploma, with a bachelor's degree preferred, and BLS certification. Responsibilities include daily reviews of remote transmissions, patient notifications, and assisting with device issues. Competitive compensation ranges from $26.68 to $37.50 per hour, along with comprehensive benefits.

Qualifications

• High School Diploma required; Bachelor’s Degree strongly preferred.
• Successful completion of a full Cardiac Device Educational Program (e.g., PrepMD) or two years experience with cardiac devices.
• Minimum of two years experience reviewing and managing remote device transmissions.

Responsibilities

• Daily review and documentation of remote pacemaker transmissions.
• Triaging reports and patient notifications.
• Assists with device advisories and recalls.

Skills

Excellent interpersonal skills

Ability to work as a team member

Organizational skills

Demonstration of independent judgement

Demonstrated customer service skills

Proficiency in English communication

Education

High School Diploma

Bachelor’s Degree (strongly preferred)

Tools

Remote monitoring systems (Merlin, Boston Scientific, Medtronic)

Job description

Position Summary

Under the supervision of Nursing, Director of Cardiovascular Medicine and the Medical Director, the Cardiac Device Technician will assist in the management of all patients with Cardiovascular Implantable Electronic Devices (CIEDs). Primarily the daily review and documentation of remote pacemaker, implantable cardioverter defibrillators (ICDs), and Implantable Loop Recorder (ILR) transmissions and alerts. This ambulatory setting requires the Device Tech to work in a patient centric environment with a team approach to delivery of care. The Device Tech must possess strong written and verbal communication skills in order to maximize the clinical relationship with the physician providers, Independent licensed providers (NP/PA), clinical administrative staff, and other device medical staff.

Position

Cardiac Device Technician

Department

BMC Health - Cardiovascular Medicine Norwood

Schedule

Full Time

Essential Responsibilities / Duties

• Triaging reports on a daily basis
• Patient notification of follow-up
• Assists patients with transmissions over the phone
• Troubleshoot issues with the remote monitoring systems
• Assists with device advisories/recalls
• Daily review and documentation of remote transmissions
• Requires travel to Norwood, Foxboro, Brighton and Methuen
• Appropriate communication of findings requiring further attention with responsible MD or NP/PA
• Enrollment, education, scheduling, and maintenance of patients in various remote monitoring systems (Merlin, Boston Scientific, Medtronic, etc.)
• Assists with the management and maintenance of the remote monitoring program (Merlin, Boston Scientific, Medtronic, etc.)
• Collection of patients from waiting area, vital signs, 12‑lead electrocardiogram, assisting in check‑out process.
• Must adhere to all of BMC’s RESPECT behavioral standards.

The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required.

Education

High School Diploma required; Bachelor’s Degree strongly preferred.

Job Requirements

• High School Diploma required
• Bachelor’s Degree strongly preferred

Certificates, Licenses, Registrations Required

• Current BLS certification required

Experience

• Successful completion of a full Cardiac Device Educational Program (such as PrepMD) OR
• Two years of current experience analyzing and programming cardiac implantable devices
• Minimum of two years of current experience reviewing and managing remote device transmissions

Knowledge And Skills

• Excellent interpersonal skills
• The ability to work as a team member, promoting a caring and collegial attitude toward fellow employees
• The ability to organize and prioritize work
• Demonstration of independent judgement within the scope of this position
• Well‑developed organizational skills in order to determine the needs of the patients
• The ability to stand, walk, and bend for an extended period of time
• Demonstration of flexibility and willingness to adapt to diverse role as member of the patient care team
• Demonstrated proficiency in English verbal and written communication skills
• Ability to read, write, perform simple arithmetic calculations in English
• Ability to communicate effectively using voicemail, email, fax, telephone, etc.
• Demonstrated customer service skills

Compensation Range

$26.68 - $37.50

This range offers an estimate based on the minimum job qualifications. Our approach to determining base pay is comprehensive, considering education, experience, skills, and certifications/licensures as they directly relate to position requirements; business and organizational needs, internal equity, and market‑competitiveness. BMCHS also offers generous total compensation including benefits (medical, dental, vision, pharmacy), discretionary annual bonuses, merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well‑being.

NOTE

This range is based on Boston‑area data and is subject to modification based on geographic location.

Equal Opportunity Employer

We are an Equal Opportunity Employer/Disabled/Veterans.

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