Cardiac Device Specialist

Duly Health and Care; Georgia; On-site; USD 3,030,720 - 5,234,880; Full time

Benefits offered by this job

Medical, dental, and vision

Mental health benefit

401(k) match

Tuition reimbursement

Volunteer time off

Parental leave

Job summary

Duly Health and Care in Naperville, IL is seeking an experienced cardiac device specialist to join our physician-led team. You will perform in-office and remote device interrogations, optimize AV performance, and coordinate follow-up visits, collaborating with major vendors.

Ideal candidates have 3+ years of cardiology experience, CRAT certification, and hands-on experience with device diagnostics across Medtronic, Abbott, Biotronik, and Boston Scientific. Travel is required.

Qualifications

• 2+ years of implanted cardiac device management experience with knowledge of all manufacturer programmers.
• 3+ years cardiology experience; EP preferred.
• Certified Rhythm Analysis Technician (CRAT) required before employment date.
• Additional certifications (CCT, RCES, IBHRE) preferred before start date.
• Hands-on in-office device interrogations, optimizations, and programming.
• Bachelor's or Associate degree in related field preferred.

Responsibilities

• Conduct in-office and in-person device interrogations with clear visit outcomes.
• Know MRI-compatible devices and guide approvals for MRI scheduling.
• Perform AV optimizations in-office for smooth procedures.
• Navigate vendor systems and tools from Medtronic, Abbott, Biotronik and Boston Scientific.
• Address inappropriate device detections or therapies with EP physician.
• Telephonically assess pacemaker functions and patient questions.
• Coordinate remote follow-up visits (Latitude, Carelink, Merlin, Biotronik).
• Maintain device testing equipment and review updates.

Skills

Device interrogations

MRI device knowledge

AV optimization

Vendor navigation

Rhythm management

Remote follow-up

Documentation

Clinical testing

Education

Bachelor's or Associate degree preferred

Tools

Medtronic devices

Abbott/St. Jude devices

Biotronik devices

Boston Scientific devices

Job description

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician‑led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high‑quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Position Highlights

• Full-Time; 40 hours/week
• Hours: Monday-Friday, Day Shift
• Location: Naperville, Travel Required

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non‑physician team members once eligibility requirements are met.

Qualifications and Responsibilities

• Device Interrogations: Conduct in‑office and in‑person interrogations, ensuring accurate assessments and thorough data collection. Clearly document outcome of visit, including summary of device testing.
• MRI Device Knowledge: Possess in‑depth knowledge of MRI‑compatible devices, presenting relevant information to providers for patient approvals and MRI scheduling.
• AV Optimization: Skilled in performing AV optimizations in‑office, ensuring procedures are conducted smoothly and efficiently.
• Vendor Navigation: Proficient in navigating systems and tools provided by the four main vendors in the industry: Medtronic, Abbott, Biotronik, Boston Scientific.
• Cardiac arrhythmias—address inappropriate detection, therapy or therapy failure with EP physician in timely fashion.
• Telephonically assess, interpret and evaluate pacemakers' functions, assess patient questions and concerns and refer as appropriate.
• Perform and coordinate remote follow‑up visits (Latitude, Carelink, Merlin, and Biotronik).
• Manage office responsibilities which include documentation, records, and testing device maintenance.
• Maintain records related to device advisory, recalls, and alerts.
• Maintenance of device testing equipment and continual review of updates.
• Successful completion of a cardiac device rhythm management course or equivalent experience.
• 2+ years of recent implanted cardiac device management experience with knowledge of all manufacturer programmers.
• 3+ years cardiology experience, cardiac electrophysiology preferred.
• Certified Rhythm Analysis Technician (CRAT) required prior to employment commencement date.
• Additional preferred certifications—Certified Cardiographic Technician (CCT), Registered Cardiac Electrophysiology Specialist (RCES), International Board of Heart Rhythm Examiners (IBHRE) Certifications (CCDS, CEPS, CDRMS) also preferred, prior to employment date.
• Hands‑On Clinical Expertise: In addition to our standard remote competencies, candidates must possess proven, hands‑on experience performing in‑office device interrogations, optimizations, and programming changes.
• Bachelor's or associate degree preferred OR experience in a related field—nursing, medicine, electronics, or engineering.
• Experience with interrogating and interpreting device diagnostics for all four major manufacturers (Medtronic, Abbott/St. Jude, Boston Scientific, Biotronik).
• Experience in performing AV‑Optimizations under the guidance of a provider.
• Cardiac rhythm management industry training and experience preferred.

The compensation for this role includes a base pay range of $25.94-38.91 for a Medical Assistant; Certified or Registered Medical Assistant the base pay range is $22.97-24.57, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.