Card Systems & Switchware Specialist

International Bank of Commerce, Oklahoma; San Antonio (TX); Presencial; USD 75.000 - 115.000; Jornada completa

Descripción de la vacante

IBC Bank seeks a Switchware Card Administrator to monitor Switchware/Informix/AIX environments and support OnDot Card Control systems. You will build relationships with vendors and assist in upgrades, patches, and change management, documenting findings and results.

The role requires problem-solving, attention to detail, and the ability to create reports and SQL scripts to improve reliability and performance. After-hours support may be needed.

Formación

• Bachelor’s Degree in IT with 2 years’ experience in the Financial Industry
• OR 4 years of Card Service experience will be considered in place of a bachelor’s degree
• Ability to write basic SQL scripts when required by the business
• Knowledge of Informix 4GL, Informix SQL environments
• Familiar with Software Development Life Cycle process
• Familiar with Software Development Change Management procedure

Responsabilidades

• Monitor the IBC electronic funds transfer systems and their related components.
• Provide subject matter expertise for transaction processing questions and issues related to Point of Sale (POS), ATM-initiated transactions and OnDot Card Control.
• Plan, provision, and execute updates and upgrades to the Switchware/Informix/AIX and OnDot environments in coordination with other groups as necessary.
• Assist in trouble shooting card related issues that are reported by the Card Services.
• Assist in requirement gathering, develop, test, and implement SQL scripts to satisfy customer requests, or improve system reliability / efficiency.
• Assist in the Administration effort for the Informix database server environment in coordination with the Informix vendor
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Help maintain the quality of the IBC Debit/ATM card systems.
• Will be required to assist after hours when major outages occur, or updates are implemented.
• Communicate effectively with team members, customers, management, and other IT groups

Conocimientos

ISO 8583

Debit Card processing

EFT

Banking concepts

Microsoft Office

Educación

Bachelor’s Degree in IT

4 years Card Service experience

Herramientas

Informix 4GL

Informix SQL

Descripción del empleo

IBC Bank seeks a Switchware Card Administrator to monitor Switchware/Informix/AIX environments and support OnDot Card Control systems. You will build relationships with vendors and assist in upgrades, patches, and change management, documenting findings and results.

The role requires problem-solving, attention to detail, and the ability to create reports and SQL scripts to improve reliability and performance. After-hours support may be needed.