Card Services & Compliance Specialist

ADP, Inc.; Andalusia (AL); On-site; USD 32,000 - 48,000; Full time

Job summary

ADP, Inc. in Andalusia, AL is seeking a full-time professional to manage day-to-day card service operations and assist leadership in developing new procedures related to card-based products and services.

The role emphasizes regulatory compliance, fraud mitigation, and accurate record-keeping while supporting the Retail Operations team with card processing tasks and vendor relationships.

Qualifications

• High School Diploma required. A business related 2/4 year college degree preferred.
• At least 3 years of banking experience or equivalent office experience.
• Strong technical background to perform complex problem solving and system updates.
• Excellent written and verbal communication skills.
• Ability to handle multiple priorities (multitasking).
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to adapt to a changing process.

Responsibilities

• Manage day-to-day tasks of the card service area to meet department goals.
• Assist Deposit Operations Officer & VP Operations to develop procedures for card-based services.
• Ensure regulatory and compliance requirements for card services are met.
• Provide operational support to Retail Operations for processing card products and services.
• Maintain records related to Credit/Debit card programs electronically.
• Mitigate card fraud and security risks and monitor card blocks.
• Assist with vendor relationships related to card processing and program updates.
• Prepare management reports on card productivity and performance.
• Troubleshoot to resolve cards not operating properly.
• Investigate card transactions, process charge backs/retrievals, and maintain records.

Skills

Multitasking

Communication

Teamwork

Problem solving

Education

High School Diploma

Business degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

ADP, Inc. in Andalusia, AL is seeking a full-time professional to manage day-to-day card service operations and assist leadership in developing new procedures related to card-based products and services.

The role emphasizes regulatory compliance, fraud mitigation, and accurate record-keeping while supporting the Retail Operations team with card processing tasks and vendor relationships.