Card Production Shift Lead - Onsite Pittsburgh

Wolfe,-LLC-1; Pittsburgh (Allegheny County); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Restricted Stock Units (RSUs)

Profit Share

Medical, Prescription, Vision, and 
D

Dental insurance for employees and dep

Short-Term Disability Insurance

401(k)

Job summary

Wolfe is a Pittsburgh-based FinTech company seeking a Manufacturing Lead Operator to guide a shift of 4–8 operators while running a machine or process, ensuring daily SLA and quality goals are met. This onsite role leverages data-driven tools for reporting and workflow management and emphasizes hands-on leadership on the production floor.

You will work with PCI compliance standards, train operators, coordinate with technicians, and manage shift administration.

Qualifications

• 3–5 years of leadership or team-lead experience in a production or manufacturing environment.
• Hands-on ability to run production machinery and step into any process on the line as needed.
• Experience training, coaching, and directing junior operators during shifts.
• Familiarity with PCI compliance requirements in manufacturing.
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint and learning CPM/Metabase/Zenefits systems.

Responsibilities

• Lead and coordinate a shift team of 4 to 8 production operators while running a machine or process on the line yourself.
• Maintain card production flow to meet the daily SLA by the 7:00 pm cutoff, documenting errors in weekly reports.
• Uphold the shift quality goal of zero customer-impacting errors and log issues in Google Sheets for follow-up.
• Train operators, redeploy staff across production areas as workflow dictates, and partner with in-house machine technicians to resolve machine errors and breakdowns.
• Complete shift administration (timesheet sign-off, PTO in Zenefits, and reviews) and escalate shift issues to the Director of Plant Operations.
• Maintain inventory, PCI compliance, and a clean, organized production floor.

Skills

Leadership experience

Team training

Operational problem-solving

Flexibility

Tools

CPM system

Metabase

Zenefits

Microsoft Office

Job description

Wolfe is a Pittsburgh-based FinTech company seeking a Manufacturing Lead Operator to guide a shift of 4–8 operators while running a machine or process, ensuring daily SLA and quality goals are met. This onsite role leverages data-driven tools for reporting and workflow management and emphasizes hands-on leadership on the production floor.

You will work with PCI compliance standards, train operators, coordinate with technicians, and manage shift administration.