Manufacturing Lead Operator

Wolfe, LLC; Pittsburgh (Allegheny County); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

RSUs

Profit Sharing

Medical, Vision, Dental insurance (80%

Short-Term Disability Insurance (100%

401(k)

Paid Time Off

Tuition Reimbursement

Job summary

Wolfe, LLC in Pittsburgh is seeking a Manufacturing Lead Operator to guide a 4–8 person shift while running a production line. The role focuses on meeting daily SLAs and quality targets, leveraging data-driven tools for reporting and workflow management, and developing operators for future growth.

The position is a hands‑on leadership role in a PCI‑compliant card production environment, with a 5‑day onsite workweek and opportunities for process optimization and team development.

Qualifications

• 3-5 years of leadership or team‑lead experience in a production or manufacturing environment.
• Hands‑on ability to run production machinery and step into any process on the line as needed.
• Proven ability to train, coach, and provide direction to junior operators during a shift.
• Familiarity with PCI compliance requirements in a manufacturing setting, or the ability to learn them quickly.

Responsibilities

• Lead and coordinate a shift team of 4 to 8 production operators while running a machine or process on the line yourself.
• Keep card production flowing so the daily 100% shipping SLA is met by the 7:00 pm cutoff, monitoring the CPM system daily and documenting any errors in weekly reports.
• Uphold the shift quality goal of zero customer-impacting errors, logging and tracking every error in Google Sheets for follow-up.
• Train operators, redeploy staff across production areas as workflow dictates, and partner with in‑house machine technicians to resolve machine errors and breakdowns.
• Complete shift administration (timesheet sign-off, PTO in Zenefits, and on‑time 30/60/90‑day, semi‑annual, and annual reviews) and elevate shift issues to the Director of Plant Operations.
• Maintain inventory, PCI compliance, and a clean, organized production floor.

Skills

Leadership

Staff Training

PCI compliance awareness

Problem solving

Tools

CPM

Metabase

Zenefits

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Manufacturing Lead Operator

Department: Manufacturing and Robotics

Employment Type: Full Time

Location: Pittsburgh Onsite

Compensation: $25.00 / hour

Description

Role Summary

Wolfe is a Pittsburgh-based FinTech company building the next generation of financial products, and we are actively embedding AI across our product, our internal processes, and the way our teams work day-to-day. As the Manufacturing Lead Operator in our card production plant, you will lead a shift team of 4 to 8 operators while running a machine or process yourself, keeping the line moving so daily SLA and quality goals are met. You'll work with increasingly data-driven and AI-supported tools for reporting and workflow management, helping bring that same modernization onto the production floor. We're looking for a hands‑on leader who takes pride in a clean, well‑run shift and in developing the operators around them. This is a 5-day onsite role in Pittsburgh, PA.

Responsibilities

• Lead and coordinate a shift team of 4 to 8 production operators while running a machine or process on the line yourself.
• Keep card production flowing so the daily 100% shipping SLA is met by the 7:00 pm cutoff, monitoring the CPM system daily and documenting any errors in weekly reports.
• Uphold the shift quality goal of zero customer-impacting errors, logging and tracking every error in Google Sheets for follow-up.
• Train operators, redeploy staff across production areas as workflow dictates, and partner with in‑house machine technicians to resolve machine errors and breakdowns.
• Complete shift administration (timesheet sign-off, PTO in Zenefits, and on‑time 30/60/90‑day, semi‑annual, and annual reviews) and elevate shift issues to the Director of Plant Operations.
• Maintain inventory, PCI compliance, and a clean, organized production floor.

Impact Statement

• Master the Card Processing Management (CPM) system and independently manage daily workflow to hit the 100% shipping SLA by the 7:00 pm cutoff across your shifts.
• Pull reporting from Metabase and deliver accurate, on‑time weekly error and quality reports with no gaps.
• Demonstrate the ability to run every machine in the production environment and step in at any station as workflow requires.
• Operate in full adherence to all PCI requirements on the floor, with no compliance findings during the period.

Qualifications

• 3-5 years of leadership or team‑lead experience in a production or manufacturing environment.
• Hands‑on ability to run production machinery and step into any process on the line as needed.
• Proven ability to train, coach, and provide direction to junior operators during a shift.
• Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint, plus comfort learning production and reporting systems (CPM, Metabase) and HR tools (Zenefits).
• Familiarity with PCI compliance requirements in a manufacturing setting, or the ability to learn them quickly.
• Flexibility to work variable or extended hours as production demands.
• Physical Requirements: Able to stand and walk for the duration of a shift, lift and carry up to 50 lbs, and perform the repetitive motions associated with operating production equipment.

Compensation, Benefits, and Perks

Wolfe is committed to providing a comprehensive benefits package to support your well‑being, along with competitive compensation. Our benefits and perks include but not limited to:

• Restricted Stock Units (RSUs)
• Profit Share
• Medical, Prescription, Vision, and Dental insurance for employees and dependents (Wolfe pays 80% of premium)
• Short-Term Disability Insurance (Wolfe pays 100% of premium)
• Voluntary Long-Term Disability Insurance, Life Insurance, Critical Illness Insurance, Accident Insurance, and Hospital Indemnity coverage
• PTO (vacation and sick time)
• Corporate Holidays and Floating Holidays
• 401(k)
• Employee recognition program
• Charitable Donation to a charity of your choice yearly
• Employee Referral Bonus
• Tuition Reimbursement
• Internal Training and Information sessions
• Family Picnic, Holiday Party, and other outings
• Internal Culture Club