Shift Lead Operator, Card Production & Data-Driven Ops

Wolfe, LLC; Pittsburgh (Allegheny County); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

RSUs

Profit Sharing

Medical, Vision, Dental insurance (80%

Short-Term Disability Insurance (100%

401(k)

Paid Time Off

Tuition Reimbursement

Job summary

Wolfe, LLC in Pittsburgh is seeking a Manufacturing Lead Operator to guide a 4–8 person shift while running a production line. The role focuses on meeting daily SLAs and quality targets, leveraging data-driven tools for reporting and workflow management, and developing operators for future growth.

The position is a hands‑on leadership role in a PCI‑compliant card production environment, with a 5‑day onsite workweek and opportunities for process optimization and team development.

Qualifications

• 3-5 years of leadership or team‑lead experience in a production or manufacturing environment.
• Hands‑on ability to run production machinery and step into any process on the line as needed.
• Proven ability to train, coach, and provide direction to junior operators during a shift.
• Familiarity with PCI compliance requirements in a manufacturing setting, or the ability to learn them quickly.

Responsibilities

• Lead and coordinate a shift team of 4 to 8 production operators while running a machine or process on the line yourself.
• Keep card production flowing so the daily 100% shipping SLA is met by the 7:00 pm cutoff, monitoring the CPM system daily and documenting any errors in weekly reports.
• Uphold the shift quality goal of zero customer-impacting errors, logging and tracking every error in Google Sheets for follow-up.
• Train operators, redeploy staff across production areas as workflow dictates, and partner with in‑house machine technicians to resolve machine errors and breakdowns.
• Complete shift administration (timesheet sign-off, PTO in Zenefits, and on‑time 30/60/90‑day, semi‑annual, and annual reviews) and elevate shift issues to the Director of Plant Operations.
• Maintain inventory, PCI compliance, and a clean, organized production floor.

Skills

Leadership

Staff Training

PCI compliance awareness

Problem solving

Tools

CPM

Metabase

Zenefits

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Wolfe, LLC in Pittsburgh is seeking a Manufacturing Lead Operator to guide a 4–8 person shift while running a production line. The role focuses on meeting daily SLAs and quality targets, leveraging data-driven tools for reporting and workflow management, and developing operators for future growth.

The position is a hands‑on leadership role in a PCI‑compliant card production environment, with a 5‑day onsite workweek and opportunities for process optimization and team development.