Manufacturing Lead Operator

Wolfe,-LLC-1; Pittsburgh (Allegheny County); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Restricted Stock Units (RSUs)

Profit Share

Medical, Prescription, Vision, and 
D

Dental insurance for employees and dep

Short-Term Disability Insurance

401(k)

Job summary

Wolfe is a Pittsburgh-based FinTech company seeking a Manufacturing Lead Operator to guide a shift of 4–8 operators while running a machine or process, ensuring daily SLA and quality goals are met. This onsite role leverages data-driven tools for reporting and workflow management and emphasizes hands-on leadership on the production floor.

You will work with PCI compliance standards, train operators, coordinate with technicians, and manage shift administration.

Qualifications

• 3–5 years of leadership or team-lead experience in a production or manufacturing environment.
• Hands-on ability to run production machinery and step into any process on the line as needed.
• Experience training, coaching, and directing junior operators during shifts.
• Familiarity with PCI compliance requirements in manufacturing.
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint and learning CPM/Metabase/Zenefits systems.

Responsibilities

• Lead and coordinate a shift team of 4 to 8 production operators while running a machine or process on the line yourself.
• Maintain card production flow to meet the daily SLA by the 7:00 pm cutoff, documenting errors in weekly reports.
• Uphold the shift quality goal of zero customer-impacting errors and log issues in Google Sheets for follow-up.
• Train operators, redeploy staff across production areas as workflow dictates, and partner with in-house machine technicians to resolve machine errors and breakdowns.
• Complete shift administration (timesheet sign-off, PTO in Zenefits, and reviews) and escalate shift issues to the Director of Plant Operations.
• Maintain inventory, PCI compliance, and a clean, organized production floor.

Skills

Leadership experience

Team training

Operational problem-solving

Flexibility

Tools

CPM system

Metabase

Zenefits

Microsoft Office

Job description

Manufacturing Lead Operator

Department: Manufacturing and Robotics

Employment Type: Full Time

Location: Pittsburgh Onsite

Compensation: $25.00 / hour

Description

Role Summary Wolfe is a Pittsburgh-based FinTech company building the next generation of financial products, and we are actively embedding AI across our product, our internal processes, and the way our teams work day-to-day. As the Manufacturing Lead Operator in our card production plant, you will lead a shift team of 4 to 8 operators while running a machine or process yourself, keeping the line moving so daily SLA and quality goals are met. You\'ll work with increasingly data-driven and AI-supported tools for reporting and workflow management, helping bring that same modernization onto the production floor. We\'re looking for a hands-on leader who takes pride in a clean, well-run shift and in developing the operators around them. This is a 5-day onsite role in Pittsburgh, PA.

Responsibilities

• Lead and coordinate a shift team of 4 to 8 production operators while running a machine or process on the line yourself.
• Keep card production flowing so the daily 100% shipping SLA is met by the 7:00 pm cutoff, monitoring the CPM system daily and documenting any errors in weekly reports.
• Uphold the shift quality goal of zero customer-impacting errors, logging and tracking every error in Google Sheets for follow-up.
• Train operators, redeploy staff across production areas as workflow dictates, and partner with in-house machine technicians to resolve machine errors and breakdowns.
• Complete shift administration (timesheet sign-off, PTO in Zenefits, and on-time 30/60/90-day, semi-annual, and annual reviews) and escalate shift issues to the Director of Plant Operations.
• Maintain inventory, PCI compliance, and a clean, organized production floor.

Impact Statement

For more clarity on the role, below are the success metrics and measurements for this role in the first 90 to 120 days:

• Master the Card Processing Management (CPM) system and independently manage daily workflow to hit the 100% shipping SLA by the 7:00 pm cutoff across your shifts.
• Pull reporting from Metabase and deliver accurate, on-time weekly error and quality reports with no gaps.
• Demonstrate the ability to run every machine in the production environment and step in at any station as workflow requires.
• Operate in full adherence to all PCI requirements on the floor, with no compliance findings during the period.

Qualifications

• 3–5 years of leadership or team-lead experience in a production or manufacturing environment.
• Hands-on ability to run production machinery and step into any process on the line as needed.
• Proven ability to train, coach, and provide direction to junior operators during a shift.
• Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint, plus comfort learning production and reporting systems (CPM, Metabase) and HR tools (Zenefits).
• Familiarity with PCI compliance requirements in a manufacturing setting, or the ability to learn them quickly.
• Flexibility to work variable or extended hours as production demands.
• Physical Requirements: Able to stand and walk for the duration of a shift, lift and carry up to 50 lbs, and perform the repetitive motions associated with operating production equipment.

Compensation, Benefits, and Perks

Wolfe is committed to providing a comprehensive benefits package to support your well-being, along with competitive compensation. Our benefits and perks include but not limited to:

• Restricted Stock Units (RSUs)
• Profit Share
• Medical, Prescription, Vision, and Dental insurance for employees and dependents (Wolfe pays 80% of premium)
• Short-Term Disability Insurance (Wolfe pays 100% of premium)
• Voluntary Long-Term Disability Insurance, Life Insurance, Critical Illness Insurance, Accident Insurance, and Hospital Indemnity coverage
• PTO (vacation and sick time)
• Corporate Holidays and Floating Holidays
• 401(k)
• Employee recognition program
• Charitable Donation to a charity of your choice yearly
• Employee Referral Bonus
• Tuition Reimbursement
• Internal Training and Information sessions
• Family Picnic, Holiday Party, and other outings
• Internal Culture Club