Car Wash Site Leader: Operations & Service

Spotless Brands LLC; Owings Mills (MD); On-site; USD 65,000 - 95,000; Full time

Job summary

Spotless Brands LLC in Owings Mills, MD, is seeking a Site Manager to oversee daily operations of a car wash location, drive service quality, staff performance, and site profitability.

You will lead a team, ensure safety and SOP compliance, manage scheduling and payroll, and deliver a consistent, high-value customer experience.

The role may be salaried or hourly, requires 18+, and a background in fast-paced retail or service environments; strong leadership is essential.

Qualifications

• High School Diploma or equivalent; degree preferred.
• 1 year of progressive leadership in customer-focused environment preferred.
• 18 years of age or older due to equipment/fuel handling requirements.
• Experience managing teams, scheduling, and daily workflows.
• Background check may be required by company policies and law.

Responsibilities

• Lead day-to-day operations to deliver safe, efficient car wash experience.
• Ensure SOPs, safety protocols, and service standards are followed.
• Maintain a professional, clean, customer-ready site.
• Oversee payroll, timekeeping, scheduling, and data integrity.
• Drive site-level revenue and customer satisfaction goals.

Skills

Leadership

Customer service

Problem solving

Time management

Education

High School Diploma or equivalent

Associate or bachelor’s degree preferred

Tools

MS Excel

POS systems

Job description

Spotless Brands LLC in Owings Mills, MD, is seeking a Site Manager to oversee daily operations of a car wash location, drive service quality, staff performance, and site profitability.

You will lead a team, ensure safety and SOP compliance, manage scheduling and payroll, and deliver a consistent, high-value customer experience.

The role may be salaried or hourly, requires 18+, and a background in fast-paced retail or service environments; strong leadership is essential.