Car Wash Lead

SCHARMACH ENTERPRISES INC; Fife (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid sick leave

Paid time off

Health benefits

401(k)

Employee discounts

Job summary

All Clean Carwash seeks a Car Wash Supervisor to run the automated wash for retail drivers and partner dealerships. You will lead the wash crew, ensure no delays between groups, and maintain high quality and safety standards.

The role involves shift openings, equipment checks, cash handling, and coaching of staff to meet performance targets. Washington state location with full-time hours and benefits.

Qualifications

• High school diploma or GED required.
• 2+ years car wash or automotive service experience with leadership.
• Valid Washington driver's license with acceptable driving record.

Responsibilities

• Open and close the wash, operate equipment, and monitor safety.
• Manage vehicle flow to meet retail and dealership targets.
• Inspect finished vehicles and address any issues on the spot.
• Train and supervise team members; approve timecards and manage labor.

Skills

Calm communication

Customer service

Ability to juggle priorities

Detail oriented

Education

High school diploma or GED

Tools

POS systems

Basic computer reporting

Job description

The Car Wash Supervisor runs the automated car wash, at All Clean Carwash serving two customer groups: retail drivers who come in off the street, and partner dealerships that send vehicles for sales prep, service returns, and lot inventory. The Supervisor keeps both flowing without either one waiting on the other, leads the wash crew, and makes sure every car leaves clean, dry, and undamaged.Shift operationsOpen and close the wash, including equipment start-up and shutdown, chemical checks, cash handling, and site walk-throughs.Manage vehicle flow and queue order so retail wait times and dealership turnaround targets are both met.Inspect finished vehicles for quality before release and correct misses on the spot.Complete daily shift reports covering car counts, sales, labor hours, and incidents.Retail customersGreet customers, explain wash packages, and promote memberships and add-on services.Resolve complaints and damage claims calmly, following company policy, and escalate when needed.Keep the lobby, pay stations, vacuum area, and grounds clean and presentable.Dealership operationsCoordinate daily with dealership service, sales, and lot staff on vehicle volume, priority units, and pickup times.Track dealership vehicles by stock number or RO from check-in through wash and return, so none are lost, delayed, or mixed up.Hold dealership vehicles to the standard expected for customer deliveries and showroom display.Make sure dealership work is logged accurately for billing.Handle keys and dealer-owned vehicles with care, following key-control and driving procedures.Team leadershipAssign stations and breaks, and adjust staffing as volume changes through the day.Train new and existing team members on wash procedures, customer service, safety, and vehicle handling.Coach performance, address attendance and conduct issues, and give input on hiring and reviews.Approve timecards and keep labor within budget.Equipment and suppliesMonitor tunnel or in-bay equipment, conveyors, dryers, vacuums, and water reclaim systems; report and log malfunctions.Perform or schedule routine preventive maintenance and minor repairs.Track chemical and supply inventory and place reorders before stock runs short.Safety and complianceEnforce safe work practices, PPE use, and chemical handling (SDS) procedures.Investigate and document accidents, injuries, and vehicle damage the same day.Follow environmental rules for water discharge and chemical storage.This description covers the main duties of the role and is not a complete list; duties may change as business needs require.RequiredHigh school diploma or GED.2+ years of car wash, detailing, automotive, or similar service experience, including at least 1 year leading a team.Valid Washington driver's license and a driving record acceptable to our insurer.Comfort with cash handling, POS systems, and basic computer reporting.Availability for early mornings, evenings, weekends, and holidays.PreferredExperience working with a dealership, fleet, or other commercial account.Hands-on mechanical skill with car wash equipment.Bilingual English/Spanish.SkillsCalm, friendly communication with customers and dealership staff alike.Ability to juggle priorities and make quick calls when the line backs up.Sharp eye for detail and quality.Dependable, organized, and willing to work alongside the crew.Physical requirements and working conditionsStand and walk for an entire shift; bend, reach, kneel, and crouch repeatedly.Lift and carry up to 50 lbs.Work outdoors in rain, cold, and heat, and in wet, noisy areas near moving equipment.Handle cleaning chemicals using required protective equipment.Drive customer and dealership vehicles safely, including in tight spaces.Compensation and benefitsPay range: $25.00 to $30.00 per hour, based on experience, plus performance or membership-sales bonuses where offered.Paid sick leave per Washington law, plus paid time off, health benefits, 401(k), employee discountsEqual opportunityAll Clean Carwash is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law. Reasonable accommodations are available on request.