Car Wash Guest Experience Associate

Whistle Express Car Wash; Bloomingburg (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Whistle Express Car Wash is seeking an Associate to be the hands-on, fast-moving face of the site. You’ll guide guests through the wash experience, keep the operation running at full speed, and be the reason someone’s day gets a little better.

This role covers Welcome Station, Wash Station, and Convenience Station duties, with a clear path to grow into site management as you gain experience. The work is physical, the crew is tight, and every shift has a visible result you can be proud of.

Responsibilities

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.
• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

Job description

Whistle Express Car Wash is seeking an Associate to be the hands-on, fast-moving face of the site. You’ll guide guests through the wash experience, keep the operation running at full speed, and be the reason someone’s day gets a little better.

This role covers Welcome Station, Wash Station, and Convenience Station duties, with a clear path to grow into site management as you gain experience. The work is physical, the crew is tight, and every shift has a visible result you can be proud of.