Car Wash Experience Specialist

Default Brand; Sioux Falls (SD); On-site; USD 18,000 - 24,000; Full time

Job summary

Default Brand is seeking Crew Members to deliver an excellent customer experience at our car wash facility in Sioux Falls, SD. You will ensure vehicles are cleaned efficiently and safely, while upholding high standards of cleanliness and care for equipment and supplies.

Responsibilities include assisting customers with menu options, processing POS transactions, and performing routine maintenance. Strong communication and the ability to multi-task in a fast-paced environment are essential.

Qualifications

• High School Diploma or Equivalent preferred; previous customer service or sales experience required.
• Good communication and interpersonal skills; customer service oriented.
• Good accuracy and attention to detail. Able to meet deadlines and work under pressure. Able to multi-task.
• Able to lift, carry, push/pull up to 50 pounds alone. Regular use of ladder.
• Physical stamina to work long hours and have physical mobility to bend, kneel, stoop, squat, reach and stand/walk for long periods of time. Able to work outdoors in all weather conditions.

Responsibilities

• Provide exceptional customer service to all customers.
• Suggest and up-sell wash products and plans to customers; assist customers with menu options and payment.
• Observe and maintain lane and tunnel flow; perform visual inspections of the condition of each vehicle prior to entering the tunnel.
• Processes point of sale transactions efficiently and with minimal error. Able to correct minor transaction errors. Safeguard cash; comply with cash and safe drops.
• Maintain and clean all areas of the car wash; maintain outside equipment and supplies.
• Perform preventive maintenance on the car wash equipment; notify management when malfunction occurs
• Work safely and report unsafe conditions or maintenance issues to management.

Skills

Customer service

Sales

Cash handling

Attention to detail

Education

High School Diploma or Equivalent

Job description

Default Brand is seeking Crew Members to deliver an excellent customer experience at our car wash facility in Sioux Falls, SD. You will ensure vehicles are cleaned efficiently and safely, while upholding high standards of cleanliness and care for equipment and supplies.

Responsibilities include assisting customers with menu options, processing POS transactions, and performing routine maintenance. Strong communication and the ability to multi-task in a fast-paced environment are essential.