Customer-Focused Car Wash Specialist

Blue Tide Car Wash; Mitchell (SD); On-site; USD 15,000 - 21,000; Full time

Job summary

Blue Tide Car Wash in Mitchell, SD is seeking Crew Members to deliver an excellent customer experience by providing a clean, dry, shiny vehicle quickly and safely. You will assist with menu options, payment, and ensuring the facility looks welcoming and runs smoothly.

This role requires strong communication, a customer-service mindset, and the ability to lift up to 50 pounds. You’ll work outdoors in all weather conditions and help with equipment and inventory maintenance.

Qualifications

• High School Diploma or Equivalent preferred; previous customer service or sales experience required.
• Good communication and interpersonal skills; customer service oriented.
• Good accuracy and attention to detail. Able to meet deadlines and work under pressure. Able to multi-task.
• Able to lift, carry, push/pull up to 50 pounds alone. Regular use of ladder.
• Physical stamina to work long hours and have physical mobility to bend, kneel, stoop, squat, reach and stand/walk for long periods of time. Able to work outdoors in all weather conditions.

Responsibilities

• Provide exceptional customer service to all customers.
• Suggest and up-sell wash products and plans to customers; assist customers with menu options and payment.
• Observe and maintain lane and tunnel flow; perform visual inspections of the condition of each vehicle prior to entering the tunnel.
• Processes point of sale transactions efficiently and with minimal error. Able to correct minor transaction errors. Safeguard cash; comply with cash and safe drops.
• Maintain and clean all areas of the car wash; maintain outside equipment and supplies.
• Perform preventive maintenance on the car wash equipment; notify management when malfunction occurs
• Work safely and report unsafe conditions or maintenance issues to management.

Skills

Customer service

Communication

Interpersonal skills

Physical stamina

Attention to detail

Multi-tasking

Education

High School Diploma or Equivalent

Job description

Blue Tide Car Wash in Mitchell, SD is seeking Crew Members to deliver an excellent customer experience by providing a clean, dry, shiny vehicle quickly and safely. You will assist with menu options, payment, and ensuring the facility looks welcoming and runs smoothly.

This role requires strong communication, a customer-service mindset, and the ability to lift up to 50 pounds. You’ll work outdoors in all weather conditions and help with equipment and inventory maintenance.