Overview
Car Wash Associate role at Turkey Hill Minit Markets. The Car Wash Associate will assist the Car Wash Leader/Manager in ensuring the daily car wash operation runs efficiently, while maintaining high standards for the appearance and cleanliness of the car wash property. You will be cross-trained in all areas of the Car Wash, gaining valuable operations experience. Our parent company, EG America, operates nearly 1700 locations across the United States.
What We Offer
- Competitive Wages
- Work today, get paid tomorrow through our earned wage access program*
- 401K with Company Match
- Team Member Discounts
- Flexible Scheduling
- Tuition Reimbursement
- Employee Assistance Program
- Additional benefits for FT team members
Responsibilities
- Maintain the overall appearance and cleanliness of the car wash by cleaning the facility, equipment room, exterior grounds and vacuum area and ensuring everything is kept in the appropriate place and organized.
- Ensure all equipment (payment stations, wash equipment, power washer, vacuums) are kept operational. When an issue arises, they are able to resolve the issue or submit a Service Channel ticket.
- Greet all guests in a friendly manner to make them feel welcomed and appreciated; provide assistance when needed in any area concerning car wash process or vacuums.
- Handle customer complaints, employee conflicts and daily operational problems in an even-tempered, fair and consistent manner.
- Ability to work in a fast-paced work environment.
- Know how to operate certain equipment to work efficiently in an automated facility.
- Ensure company policies and procedures are adhered to in carrying out daily tasks.
- Cross-train within the retail store to greet and serve guests, operate registers, stock shelves, clean store areas, and help the Store Manager in any way needed.
Working Relationships
Store Manager, Car Wash Leader, Car Wash Manager, Car Wash Program Manager, District Manager, Store team members, Company personnel, and various vendors.
Minimum Education
N/A
Preferred Education
High School or GED
Minimum Experience
3 months as a Guest Service Associate with EG America or previous car wash experience
Preferred Experience
6–12 months car wash, retail, guest service, or restaurant
Licenses/Certifications
N/A
Soft Skills
- Comfortable talking and interacting with guests and team members
- High energy
- Ability to work independently
- Team oriented; willing to give extra effort to help others
Hours & Conditions
Scheduling: This position is full time or part-time and involves working a variety of hours, day and night, as EG America Car Wash and retail locations can be open 24 hours depending on the store. Weekend and holiday hours are required.
Travel
5% travel to cover other locations as needed.
Physical Requirements
Ability to stand/walk 8 hours a day; ability to lift 40 lbs, reach overhead, bend, squat, twist, reach, grasp and grip, and work in cooler (cold temperatures).
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