Car Wash Associate

Turkey Hill Minit Markets; Urbancrest (OH); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Competitive wages

Earned wage access

401K match

Team member discounts

Flexible scheduling

Tuition reimbursement

Employee assistance program

FT benefits

Job summary

Turkey Hill Minit Markets in Urbancrest, Ohio seeks a Car Wash Associate to support the Car Wash Leader/Manager in daily operations, while maintaining a clean facility and assisting guests. You will be cross‑trained across the car wash and retail areas, gaining valuable operations experience with growth opportunities within Cumberland Farms’ network of locations.

Excellent interpersonal skills and the ability to work in a fast-paced environment are essential.

Qualifications

• 3 months guest service or car wash experience.
• Preferred High School diploma or GED.
• Able to handle fast-paced environment.
• Willing to cross-train in multiple areas.

Responsibilities

• Maintain cleanliness of car wash facilities and exterior grounds.
• Ensure equipment is operational and report issues.
• Greet guests and provide assistance as needed.
• Handle customer complaints professionally.
• Cross-train within retail store to greet guests and operate registers.
• Follow company policies daily.
• Work flexible hours including nights, weekends.

Skills

Guest interaction

Team oriented

Independent work

High energy

Education

High School or GED

Job description

Position Summary

Car Wash associate will assist the Car Wash Leader/Manager in ensuring the daily car wash operation runs efficiently, while maintaining high standards to the overall appearance and cleanliness of the car wash property. You will be cross‑trained in all areas of the Car Wash, gaining valuable operations experience. Looking for growth opportunities? Our parent company, Cumberland Farms, operates nearly 1500 locations across the United States.

Description

Car Wash associate will assist the Car Wash Leader/Manager in ensuring the daily car wash operation runs efficiently, while maintaining high standards to the overall appearance and cleanliness of the car wash property. You will be cross‑trained in all areas of the Car Wash, gaining valuable operations experience. Looking for growth opportunities? Our parent company, Cumberland Farms, operates nearly 1500 locations across the United States.

What We Offer

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• 401K with Company Match
• Team Member Discounts
• Flexible Scheduling
• Tuition Reimbursement
• Employee Assistance Program
• Additional benefits for FT team members

Responsibilities

• Maintain the overall appearance and cleanliness of the car wash by performing cleaning of facility, equipment room, exterior grounds and vacuum area and ensures everything is kept in the appropriate place and organized
• Ensures all equipment (Payment stations, wash equipment, power washer, vacuums) are kept operational. When an issue does arise they are able to resolve the issue or submits a Service Channel ticket
• Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides assistance, when needed, in any area concerning car wash process or at the vacuums
• Handles customer complaints, employee conflicts and daily operational problems in an even‑tempered, fair and consistent manner
• Ability to work in a fast paced work environment
• The associate should be able to know how to use certain equipment for them to be able to work efficiently in an automated facility
• Ensure company policies and procedures are adhered to in carrying out given tasks daily
• Car Wash Associate will also be cross trained within retail store to greet and serve guests, operate registers, stock shelves, clean store areas needed, and help Store Manager in any way needed

Working Relationships: Store Manager, Car Wash Leader, Car Wash Manager, Car Wash Program Manager, District Manager, Store team members, Company personnel, and various vendors.

Minimum Education: N/A

Preferred Education: High School or GED

Minimum Experience: 3 months as a Guest Service Associate with Turkey Hill or previous car wash experience

Preferred Experience: 6 -12 months car wash, retail, guest service, or restaurant

Licenses/Certifications: N/A

Soft Skills

• Comfortable talking and interacting with guests and team members
• High energy
• Ability to work independently
• Team oriented; willing to give extra effort to help others

Hours & Conditions

Scheduling: This position is full time or part-time and involves working a variety of hours, day and night, as Turkey Hill Car Wash and retail locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.

Full time (30-40 hours) and Part-time (up to 29 hours). Other specialized work attire requirements.

Travel

5% - to cover other locations as needed

Physical Requirements

Ability to stand/walk 8 hours a day; ability to lift 40 lbs, reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures).