Car Wash Associate

Kwik Shop Inc.; Omaha (NE); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

401K with company match

Tuition reimbursement

Employee assistance program

Flexible scheduling

Job summary

Kwik Shop Inc. is seeking a Car Wash Associate in Omaha, Nebraska, to assist in maintaining daily operations while delivering exceptional customer service. This role includes cleaning facilities, ensuring equipment is operational, and providing assistance to guests during the car wash process.

The ideal candidate should possess customer service skills, a willingness to work independently, and the ability to cross-train in retail tasks. Flexible scheduling is required as the locations may operate 24 hours.

Qualifications

• 3 months as a Guest Service Associate with Kwik Shop or previous car wash experience.
• 6-12 months car wash, retail, guest service, or restaurant experience preferred.

Responsibilities

• Maintain cleanliness of the car wash and ensure all equipment is operational.
• Greet guests and assist with the car wash process.
• Handle customer complaints and operational problems.
• Cross train within retail store to assist guests, stock shelves, and clean areas.

Skills

Customer service skills

Ability to work independently

Team oriented

Comfortable interacting with guests

High energy

Education

High School or GED

Job description

Position Summary

Car Wash associate will assist the Car Wash Leader/Manager in ensuring the daily car wash operation runs efficiently, while maintaining high standards to the overall appearance and cleanliness of the car wash property. You will be cross‑trained in all areas of the Car Wash, gaining valuable operations experience. Looking for growth opportunities? Our parent company, Cumberland Farms operates nearly 1500 locations across the United States.

What We Offer

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• 401K with Company Match
• Team Member Discounts
• Flexible Scheduling
• Tuition Reimbursement
• Employee Assistance Program
• Additional benefits for FT team members

Responsibilities

• Maintain the overall appearance and cleanliness of the car wash by performing cleaning of facility, equipment room, exterior grounds and vacuum area and ensures everything is kept in the appropriate place and organized
• Ensures all equipment (Payment stations, wash equipment, power washer, vacuums) are kept operational. When an issue does arise they are able to resolve the issue or submits a Service Channel ticket
• Greets all guests in a friendly manner to make them feel welcomed and appreciated and provides assistance, when needed, in any area concerning car wash process or at the vacuums
• Handles customer complaints, employee conflicts and daily operational problems in an even‑tempered, fair and consistent manner
• Ability to work in a fast paced work environment
• The associate should be able to know how to use certain equipment for them to be able to work efficiently in an automated facility
• Ensure company policies and procedures are adhered to in carrying out given tasks daily
• Car Wash Associate will also be cross trained within retail store to greet and serve guests, operate registers, stock shelves, clean store areas needed, and help Store Manager in any way needed

Working Relationships

Store Manager, Car Wash Leader, Car Wash Manager, Car Wash Program Manager, District Manager, Store team members, Company personnel, and various vendors.

Minimum Education

N/A

Preferred Education

High School or GED

Minimum Experience

3 months as a Guest Service Associate with Kwik Shop or previous car wash experience

Preferred Experience

6 -12 months car wash, retail, guest service, or restaurant

Licenses/Certifications

N/A

Soft Skills

• Comfortable talking and interacting with guests and team members
• High energy
• Ability to work independently
• Team oriented; willing to give extra effort to help others

Hours & Conditions

Scheduling This position is full time or part‑time and involves working a variety of hours, day and night, as Kwik Shop Car Wash and retail locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.

Full time (30-40 hours) and Part‑time (up to 29 hours) Other Specialized work attire requirements

Travel

5% - to cover other locations as need

Physical Requirements

Ability to stand/walk 8 hours a day; ability to lift 40 lbs, reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures).