Car Service Advisor - Flexible Schedule & Training

Zimbrick, Inc; Town of Middleton (WI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401k match

Profit sharing

Flexible schedules

Training and mentorship

Job summary

Zimbrick, Inc. in Wisconsin is seeking a Service Advisor who can translate customer concerns into diagnostic recommendations and coordinate repairs with technicians and parts to ensure vehicles are fixed right the first time.

You will communicate clearly with customers about repair status and charges while providing outstanding service. You will stay current on technical bulletins, maintain a positive rapport with customers, and demonstrate the company’s Core Values every day.

Qualifications

• Solid work ethic.
• Positive and professional attitude.
• Ability to build rapport and trust with customers.
• Ability to demonstrate the company’s Core Values every day.

Responsibilities

• Listen to customer concerns and recommend appropriate diagnostic services or repairs.
• Coordinate services or repairs with technicians and parts department.
• Follow-up with customers on repair status and charges for repairs.
• Keep up-to-date knowledge of technical bulletins.

Skills

Customer service

Communication

Relationship building

Professional attitude

Job description

Zimbrick, Inc. in Wisconsin is seeking a Service Advisor who can translate customer concerns into diagnostic recommendations and coordinate repairs with technicians and parts to ensure vehicles are fixed right the first time.

You will communicate clearly with customers about repair status and charges while providing outstanding service. You will stay current on technical bulletins, maintain a positive rapport with customers, and demonstrate the company’s Core Values every day.