Automotive Service Advisor — Flexible Hours

Zimbrick, Inc; Madison (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Zimbrick Volkswagen in Madison, WI is seeking a motivated Service Advisor to work between customers and technicians. You will greet guests, write repair orders, and recommend services to ensure a great service experience.

This role offers a stable career path with a Monday–Friday schedule and a focus on clear communication, customer satisfaction, and professional growth in automotive service.

Qualifications

• Friendly and professional personality.
• Strong communication and customer service skills.
• Ability to explain automotive services clearly.
• Organized and able to multitask in a fast-paced environment.
• Valid driver''s license with a clean driving record.

Responsibilities

• Answering calls and texts to set up appointments.
• Greeting customers and determining service needs.
• Writing up repair orders and explaining symptoms to technicians.
• Reviewing technician findings with customers and completing service paperwork.
• Processing payments and checkout.

Skills

Customer service

Communication

Attention to detail

Problem solving

Multitasking

Job description

Zimbrick Volkswagen in Madison, WI is seeking a motivated Service Advisor to work between customers and technicians. You will greet guests, write repair orders, and recommend services to ensure a great service experience.

This role offers a stable career path with a Monday–Friday schedule and a focus on clear communication, customer satisfaction, and professional growth in automotive service.