Car Rental General Manager: High-Volume Ops & Revenue

Fox Rent A Car; Los Angeles (CA); On-site; USD 150,000 - 160,000; Full time

Job summary

Fox Rent A Car at LAX seeks a General Manager to lead a high-volume, busy rental location. You will drive results, guide a team, and shape day-to-day operations while aligning with company targets and standards.

The role emphasizes P&L ownership, revenue growth, customer service excellence, and workforce development in a fast-paced environment. Salary range reflects experience and location at LAX.

Qualifications

• Minimum of five years in a manager or supervisor role.
• Experience in rental car industry preferred.
• Bachelor's degree in business or related field is required or equivalent.
• Strong leadership with proven ability to drive results.

Responsibilities

• Guarantee OSHA compliance and safety hazard resolution; oversee OSHA 300 logs.
• Motivate and train employees; ensure resources for job tasks.
• Set local goals to hit financial and service targets.
• Manage fleet effectively and optimize pricing based on market conditions.
• Prioritize customer service; monitor NPS and Google reviews.
• Maximize revenue while controlling costs and staffing levels.
• Supervise staffing, scheduling, and performance reviews; mentor staff.
• Monitor pricing and availability with leadership to align with demand.
• Address customer complaints promptly; maintain neat, presentable location.
• Ensure Six-Step Service-Based Sales process is followed.

Skills

P&L management

Revenue optimization

Team leadership

Customer service

People development

Education

Bachelor's degree in business or related field

Job description

Fox Rent A Car at LAX seeks a General Manager to lead a high-volume, busy rental location. You will drive results, guide a team, and shape day-to-day operations while aligning with company targets and standards.

The role emphasizes P&L ownership, revenue growth, customer service excellence, and workforce development in a fast-paced environment. Salary range reflects experience and location at LAX.