Captive Insurance Program Manager - Property & Casualty

Holmes Murphy Insurance; Waukee (IA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Parental Leave

401k Profit Sharing

Volunteer time off

Diversity Day

Job summary

Holmes Murphy Insurance in Waukee, IA seeks a Program Manager for Innovative Captive Strategies (ICS) to own and optimize client captive insurance programs, including renewals, audits, and core workflows. You will partner with clients, agents, and internal teams to deliver insights that drive smarter decisions, stronger outcomes, and a high quality client experience.

This role requires a college degree, 7+ years in customer service in an insurance setting, and an active P/C license or ability to

Qualifications

• 7+ years providing customer service in a company or agency environment.
• Active state property & casualty license or ability to obtain within 3 months.
• Knowledge of captive insurance principles and practices.

Responsibilities

• Own and optimize client captive programs, including renewals and audits.
• Lead and manage key workflows and renewals with clients, agents, and internal teams.
• Communicate captive financials and risk management considerations clearly.

Skills

Customer service

Program management

Client relationships

Analytical thinking

Education

College degree

Job description

Holmes Murphy Insurance in Waukee, IA seeks a Program Manager for Innovative Captive Strategies (ICS) to own and optimize client captive insurance programs, including renewals, audits, and core workflows. You will partner with clients, agents, and internal teams to deliver insights that drive smarter decisions, stronger outcomes, and a high quality client experience.

This role requires a college degree, 7+ years in customer service in an insurance setting, and an active P/C license or ability to