Captain, French Room - Seasonal

The Adolphus Group; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

Company-matched 401k

PTO / PTO exchange

Maternity/paternity leave

Job summary

The Adolphus Group is seeking a Senior Server on the floor to craft memorable guest experiences at its iconic Dallas hospitality property. You will record orders, anticipate allergens, and use menu knowledge to recommend pairings and dishes, while coordinating with the kitchen for timely service.

The role requires diplomatic problem solving, strong guest relations, and the ability to oversee teammates as needed to maintain smooth service on a busy floor.

Qualifications

• Record guests’ orders with a keen eye for allergens and special requests.
• Understand food and beverage menu options to make recommendations.
• Coordinate timing with kitchen and deliver food and beverages promptly.
• Oversee team members as needed.

Responsibilities

• Record guests’ orders with attention to allergens and special requests.
• Make thoughtful menu recommendations based on guest preferences.
• Coordinate timing with the kitchen to ensure timely delivery.
• Lead and assist team members on the floor as required.

Skills

Guest relationship

Attention to detail

Food & beverage knowledge

Diplomatic problem solving

Team leadership

Job description

Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In it's reimagining, the 407 room downtown hotel recalls a grand European home.

An icon of Dallas dining. The French Room is a prestigious culinary destination serving guests for more than a century.

Possessing a love for food and a passion for hospitality, this individual stays curious and craves knowledge. This team member is able to solve problems diplomatically and helps to create thoughtful teaching moments for their fellow team members on all things service, menus, and beverage pairings. Their primary role as senior server on the floor is to help create memorable guest experiences for all that walk in the door.

Requested Tasks

• Record guests’ orders; have a keen eye for detail for allergens, special requests and noted information
• Through understanding and knowledge of food and beverage menu options; able to adeptly make recommendations to guests
• Understanding of Kitchen timing; ability to stay organized and deliver food and beverages in a timely manner
• Oversee team members as needed

Requested Capabilities

• Ability to create meaningful relationships with guests
• Strong organizational skills; keen eye for detail
• Ability to carry food and drink trays

Makeready Perks and Benefits Statement

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.