Capitola Retail Team Lead - Growth & Customer Experience

T E C Industrial Inc; Capitola (CA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Generous employee discount

Career development opportunities

Team-oriented environment

Early wage access

Job summary

Lids Sports Group in Capitola, CA is seeking an Assistant Store Manager to lead daily store operations, coach associates, and ensure outstanding customer service.

As a part-time role, you will act as manager on duty, handle scheduling, tasks, and merchandising while upholding Lids standards and delivering a fun, inclusive shopping experience. You will participate in training programs, manage cash, and maintain store facilities and inventory controls.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Manage store associates through training programs and goal setting.
• Administer progressive discipline with verbal and written warnings.
• Lead customer experience by delivering exceptional service and upholding brand standards.
• Assist in recruiting and training store personnel.

Skills

Sales results

Interpersonal skills

Work unsupervised

Job description

Lids Sports Group in Capitola, CA is seeking an Assistant Store Manager to lead daily store operations, coach associates, and ensure outstanding customer service.

As a part-time role, you will act as manager on duty, handle scheduling, tasks, and merchandising while upholding Lids standards and delivering a fun, inclusive shopping experience. You will participate in training programs, manage cash, and maintain store facilities and inventory controls.