Capital Service Sales Manager - Sports Medicine (Remote, US)

Smith & Nephew; Memphis (TN); Remote; USD 90,000 - 115,000; Full time

Job summary

An established industry player is seeking a Capital Service Sales Manager for Sports Medicine. This remote role focuses on driving sales of service contracts and maintenance plans while building strong relationships with customers. The ideal candidate will leverage their communication skills to identify and close sales opportunities, ensuring customer satisfaction and service revenue growth. Join a forward-thinking company that values diversity and offers a supportive work environment with competitive compensation and benefits, including a 401k matching program and flexible work-life balance options.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401k Matching Program

Tuition Reimbursement

Flexible Personal/Vacation Time Off

Paid Holidays

Employee Assistance Program

Parental Leave

Discounts on Fitness Clubs

Qualifications

• 5-8 years of inside sales or capital service-related sales experience preferred.
• Strong communication skills and customer-centric mindset are essential.

Responsibilities

• Sell sports medicine service contracts and maintenance plans.
• Engage with customers to offer services and follow up on leads.

Skills

Communication Skills

Customer-Centric Mindset

Sales Closing Ability

Relationship Building

Education

Associate or Bachelor's Degree in Business

Tools

Salesforce

Job description

Capital Service Sales Manager - Sports Medicine (Remote, US)

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

The Capital Service Sales Manager - Sports Medicine is responsible for selling sports medicine service contracts, maintenance plans, and aftermarket services like equipment upgrades and contract amendments. This involves engaging with customers and internal sales teams through phone, email, and digital platforms.

What will you be doing?

This role focuses on reaching out to current and potential customers to offer additional services, such as maintenance plans, equipment upgrades, and contract extensions. Building strong relationships with both customers and internal sales teams is important to understand their needs and provide the right solutions. A key part of the job is following up on leads, inquiries, and expiring contracts to keep service revenue steady and growing.

Working closely with field sales, service teams, and technical staff helps ensure services are delivered smoothly. Keeping accurate records of customer interactions, sales activities, and contracts in CRM software like Salesforce is essential. Meeting sales goals and performance targets is expected, as well as helping customers understand the value of maintenance plans and upgrades. The role also involves handling customer concerns and objections to finalize service agreements. Staying informed about industry trends, company services, and competitor offerings is important for providing the best possible service.

What will you need to be successful?

The ideal candidate will have strong communication skills, a customer-centric mindset, and the ability to identify and close sales opportunities.

Education: associate or bachelor's degree in business, marketing, or a related field preferred.

Experience: 5-8 years of inside sales, customer service & field support, or capital service-related sales experience preferred.

Travel Requirements: within designated sales territory with 2-4 overnights a month. Infrequent national travel for events and conferences

All field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role, must successfully complete our credentialing process, which often includes COVID 19 vaccine management.

The anticipated base compensation range for this position is $90-115,000 USD annually. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. It is not typical for an individual to be hired at the high end of the range for their role at Smith + Nephew. Compensation decisions are dependent upon the facts and circumstances of each position and candidate.

In addition to base pay, the candidate is eligible for sales commission, incentives and benefits, which include medical, dental, and vision coverage, 401k, tuition reimbursement, medical leave programs, and a variety of wellness offerings.

You. Unlimited.

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

• Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ).
• Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
• Your Well-being: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
• Training: Hands-On, Team-Customized, Mentorship
• Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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