Capacity Planning Manager

Gemburg; New York (NY); A distancia; USD 140.000 - 200.000; Jornada completa

Descripción de la vacante

Gemburg Inc. is seeking an Infra Capacity Planning Service Owner to drive end-to-end infrastructure capacity across on-prem, cloud, and hybrid environments.

This fully remote role partners with engineering, cloud, architecture, and business teams to forecast demand, manage dashboards, and govern capacity programs. You will own the service lifecycle, define vision and KPIs, run capacity reviews, deliver actionable insights, and mature the capability from reactive to proactive planning with clear

Formación

• Bachelor’s degree or equivalent experience in IT, CS, Engineering, or Business.
• 7+ years in Infrastructure Service Management, Capacity Management, Infra Ops, or Technical PM/TPM.
• Strong experience in enterprise capacity planning and forecasting.
• Understanding of compute, virtualization, storage, network, DC, cloud, and hybrid infra.
• Ability to analyze utilization, demand, growth trends, and constraints.
• Strong governance, roadmap, and stakeholder management.
• Excellent analytical, communication, and presentation skills; able to influence in a matrixed environment.

Responsabilidades

• Own infrastructure capacity management strategy, governance, and roadmap.
• Build frameworks for utilization, demand, forecasting, risks, and future needs.
• Analyze trends to identify constraints and optimization opportunities.
• Support planning for new apps, cloud adoption, DC programs, AI/ML workloads.
• Run capacity reviews and provide insights for leadership decisions.
• Own the full lifecycle of the Capacity Management service and define vision.
• Lead service reviews and maintain a prioritized roadmap.
• Mature the service from reactive to proactive/predictive.
• Deliver clear reporting on utilization, demand, headroom, and risks.
• Track KPIs and support executive reporting and governance.

Conocimientos

Forecasting

Stakeholder management

Analytics & reporting

Strategic thinking

Cross-functional collaboration

Communication skills

Educación

Bachelor’s degree in IT/CS/Engineering/Business

Herramientas

Dashboards for capacity

Descripción del empleo

Role : Infra Capacity Planning Service owner

Location : Fully Remote

Lead Infrastructure Capacity Management across on‑prem, cloud, and hybrid environments. Own the service end‑to‑end, drive forecasting, reporting, governance, and partner with engineering, cloud, architecture, and business teams to ensure the organization has the right infrastructure capacity at the right time.

What You’ll Do

Infrastructure Capacity Management

• Own strategy, governance, roadmap, KPIs, and continuous improvement.
• Build frameworks for utilization, demand, forecasting, risks, and future needs.
• Analyze trends to identify constraints and optimization opportunities.
• Support planning for new apps, cloud adoption, DC programs, and AI/ML workloads.
• Run capacity reviews and provide insights for leadership decisions.

Service Ownership

• Own the full lifecycle of the Capacity Management service.
• Define vision, operating model, KPIs, SLAs/OLAs.
• Lead service reviews and maintain a prioritized roadmap.
• Mature the service from reactive to proactive/predictive.

Analytics & Reporting

• Deliver clear reporting on utilization, demand, headroom, and risks.
• Improve dashboards and analytics with engineering/data teams.
• Track KPIs: utilization, headroom, forecast variance, growth trends, incidents.

Stakeholder Engagement

• Act as the primary point of contact for the service.
• Work with Infra, Cloud, Engineering, Architecture, Ops, Apps, Security, FinOps, vendors, and business teams.
• Facilitate workshops, reviews, and prioritization discussions.
• Communicate risks, constraints, and investment needs to leadership.

Product & Platform Ownership

• Own capacity dashboards, portals, and processes.
• Convert requirements into epics, features, and user stories.
• Manage backlogs and coordinate delivery with engineering and platform teams.
• Support testing, releases, and adoption monitoring.
• Work with vendors on capacity forecasts and planning.
• Track risks, issues, and dependencies.
• Support executive reporting and governance updates.

What You Bring

• Bachelor’s degree in IT, CS, Engineering, Business, or equivalent experience.
• 7+ years in Infrastructure Service Management, Capacity Management, Infra Ops, Technical PM/TPM.
• Strong experience in enterprise capacity planning and forecasting.
• Solid understanding of compute, virtualization, storage, network, DC, cloud, and hybrid infra.
• Skilled in analyzing utilization, demand, growth trends, and constraints.
• Strong stakeholder management, governance, and roadmap skills.
• Ability to convert technical insights into clear business recommendations.
• Strong analytical, communication, and presentation skills.Ability to influence across a matrixed environment.