Capacity Management Analyst- Patient Access Organization

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

The Capacity Management Analyst at UCLA Health will provide analysis, guidance and support for provider templates and utilization reports to optimize patient access and scheduling workflows.

You will review provider utilization, contribute to templating design, and develop recommendations. Work closely with the Director to coordinate build guidelines and deliver professional reports to stakeholders.

Qualifications

• Bachelor's degree in healthcare administration, healthcare IT, business, or related field, and/or equivalent experience/training.
• At least 2 years of healthcare experience with knowledge of template design, construction, functionality, analysis, and capacity optimization.
• Proficient in EPIC (EMR).
• Familiarity with analytical tools and software, research methods, and techniques for monitoring and evaluating data and workflows.
• Strong problem-solving abilities to address issues, identify problems, and implement effective solutions in a timely manner.
• Exceptional organizational skills with the capacity to manage multiple interrelated tasks.
• Strong interpersonal, verbal, and written communication skills.
• Ability to analyze complex information or problems objectively and draw logical conclusions to make recommendations, as well as produce substantial reports to resolve conflicts.
• Proven ability to create professional presentations, reports, correspondence, and summaries in a well-organized format.
• Ability to think proactively and work independently.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Responsibilities

• Provide analysis, guidance and support for provider templates and utilization reports.
• Suggest templating, decision trees and scheduling workflows to review and interpret provider utilization; advise on impact to patient access.
• Coordinate build implementation guidelines with the Director of Capacity Management.
• Apply clinical concepts to medium/large projects of varying complexity.
• Produce comprehensive reports and presentations to support recommendations and decision-making.

Skills

EPIC EMR

Advanced Excel

Data analysis

Presentations

Communication

Project coordination

Problem solving

Independent work

Education

Bachelor's degree in healthcare administration/related field

Tools

EPIC EMR

Microsoft Office

Job description

Description

The Capacity Management Analyst is responsible for providing analysis, guidance and support for all provider templates and provider utilization reports.The analyst will provide suggestions with regards to provider templating, decision trees and scheduling workflows to review and interpret provider utilization, assess impact on patient access, and assist with recommendations to ensure the best practice guidelines are being followed.Serve as a subject matter expert for template design and build through analysis of provider utilization reports.Apply skills and professional clinical application concepts for medium to large-sized projects of all levels of complexity.Works closely with Director of Capacity Management to coordinate build implementation guidelines.

Qualifications

Required:

• Bachelor's degree in healthcare administration, healthcare IT, business, or related field, and/or equivalent experience/training.
• At least 2 years of experience in healthcare, with knowledge of template design, construction, functionality, analysis, and capacity optimization.
• Proficient in EPIC (EMR).
• Familiarity with analytical tools and software, research methods, and techniques for monitoring and evaluating data and workflows. Able to analyze complex issues and contribute to their resolution.
• Strong problem-solving abilities to address issues, identify problems, and implement effective solutions in a timely manner.
• Exceptional organizational skills with the capacity to manage multiple interrelated tasks.
• Strong interpersonal, verbal, and written communication skills.
• Ability to analyze complex information or problems objectively and draw logical conclusions to make recommendations, as well as produce substantial reports to resolve conflicts.
• Proven ability to create professional presentations, reports, correspondence, and summaries in a well-organized format.
• Ability to think proactively and work independently.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Preferred Qualifications

• Academic institution or large integrated health system experience