CAP Case Manager: Person-Centered Care & Coordination

RHA Health Services, LLC; United States; Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discount program

Paid Time Off

Health/Insurance

401(k)

Wellbeing Programs

Training

Job summary

RHA Health Services is hiring a CAP Case Manager in Burlington-Guilford, NC to provide person-centered care planning and service coordination for individuals with intellectual/developmental disabilities, mental health, and substance use needs. The role emphasizes collaboration with families, RNs, and interdisciplinary teams.

Responsibilities include initial assessments, care planning, links to services, and ongoing monitoring.

Qualifications

• Strong understanding of Medicaid programs and compliance requirements.
• Excellent communication and interpersonal skills for families and teams.
• Ability to manage multiple priorities and maintain detailed records.

Responsibilities

• Assess beneficiaries and families to plan care.
• Coordinate services with RNs, providers, and community resources.
• Monitor, document progress, and adjust care plans as needed.
• Ensure compliance with state guidelines and billing requirements.

Skills

Communication skills

Interpersonal skills

Multitasking

Education

Bachelor’s degree in Social Work

Bachelor’s degree in Human Services

Bachelor’s degree in non-human services

RN license (NC)

Tools

NC Medicaid training program

Job description

RHA Health Services is hiring a CAP Case Manager in Burlington-Guilford, NC to provide person-centered care planning and service coordination for individuals with intellectual/developmental disabilities, mental health, and substance use needs. The role emphasizes collaboration with families, RNs, and interdisciplinary teams.

Responsibilities include initial assessments, care planning, links to services, and ongoing monitoring.