Canvas LMS Administrator & Training Analytics Lead

Brooksource; Pennsylvania; On-site; USD 70,000 - 95,000; Full time

Job summary

The Pennsylvania Commission on Crime and Delinquency seeks a Canvas LMS Administrator / Canvas LMS Coordinator to implement, administer, and operate the Canvas LMS hosted in the cloud. This role focuses on ongoing content management, user support, reporting, and vendor coordination.

The position reports to agency staff, does not include classroom training, and builds course structures, enrollment settings, and data accuracy to support training programs across agency operations.

Qualifications

• Experience administering Canvas LMS and CANVAS Catalog.
• Experience uploading, publishing, and maintaining online content.
• Experience supporting business users and resolving application issues.
• Experience producing reports and analyzing training data.
• Strong customer service and communication skills.
• Ability to prioritize multiple requests and meet deadlines.
• Experience documenting business processes and procedures.
• Proficiency with Excel for reporting and data analysis.

Responsibilities

• Serve as the primary administrator for the agency's Canvas LMS.
• Upload, configure, publish, and maintain online training content.
• Create and maintain course structures, catalogs, paths, and enrollment settings.
• Coordinate addition of new courses and retire obsolete content.
• Configure user accounts, roles, permissions, and learner access.
• Monitor course availability and ensure materials function properly.
• Develop and maintain learner enrollment and completion reports.
• Provide reports to program managers to support compliance and oversight.
• Serve as the main contact for end-user LMS questions and support.
• Troubleshoot issues and coordinate vendor support as needed.

Skills

Customer service

Communication

Prioritization

Documentation

Tools

Canvas LMS

CANVAS Catalog

Microsoft Excel

Job description

The Pennsylvania Commission on Crime and Delinquency seeks a Canvas LMS Administrator / Canvas LMS Coordinator to implement, administer, and operate the Canvas LMS hosted in the cloud. This role focuses on ongoing content management, user support, reporting, and vendor coordination.

The position reports to agency staff, does not include classroom training, and builds course structures, enrollment settings, and data accuracy to support training programs across agency operations.