Canon Copier/Printer Field Technician — Training & Vehicle

Pacific Office Automation Inc.; Austin (TX); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Company vehicle

Company trips

Medical/Dental/Vision/Life insurance

401k matching

FSA/HSA programs

Paid training and certification

Zusammenfassung

Pacific Office Automation is seeking an Experienced Canon Copier/Printer Field Service Technician to join our service team in San Antonio, TX. You will diagnose, repair and maintain Canon devices at major accounts, ensuring peak performance and customer satisfaction.

Certification with Canon product lines is required. The role demands strong communication, troubleshooting, and relationship management, plus the ability to work extra hours during peak periods.

Qualifikationen

• Certification and hands-on experience with Canon product lines is required
• Excellent communication skills, verbal and written; strong customer service skills
• Strong relationship management skills with customers, vendors and employees within the company required
• Exceptional mechanical aptitude & demonstrated skills required; proven troubleshooting skills handling digital office equipment
• Effective organizational skills with the ability to use good judgment in performing conflicting demands and managing priorities
• Demonstrates initiative with the ability to seek out relevant information prior to making timely decisions
• Must have strong ethics and work as an effective, collaborative team member
• Self-starter with the ability to work extra hours as necessary and during peak periods

Aufgaben

• Service calls on machines for assigned accounts as needed
• Perform service calls on machines showing up on reports
• Perform tech-assist calls with other members of the service team
• Maintain and service Canon and partner brand devices for major accounts and escalated accounts

Kenntnisse

Canon service

Customer service

Communication

Troubleshooting

Tools

Fiery

Controller

Jobbeschreibung

Pacific Office Automation is seeking an Experienced Canon Copier/Printer Field Service Technician to join our service team in San Antonio, TX. You will diagnose, repair and maintain Canon devices at major accounts, ensuring peak performance and customer satisfaction.

Certification with Canon product lines is required. The role demands strong communication, troubleshooting, and relationship management, plus the ability to work extra hours during peak periods.