Cannabis Wellness Guide & Customer Experience Pro

Holistic Industries; Springfield (MA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Team member discount

401(k) with company match

Medical telemedicine

Paid time off (PTO)

Referral program

Monthly bonus program

Job summary

Holistic Industries in Massachusetts is hiring for a retail team member. You will deliver a friendly, welcoming customer experience, answer questions about cannabis trends, and share information to help customers make informed choices. The role requires accurate cash handling, POS operation, and contributing to an inclusive team.

The position emphasizes adaptability, multitasking, and a passion for cannabis, with a path to a rewarding team environment and competitive benefits.

Qualifications

• Excellent customer service and communication skills.
• Passionate about cannabis and helping customers.
• Welcoming and inclusive, values diversity.
• Experience with POS systems and cash handling.
• Detail-oriented and able to multitask.
• Adaptable to changing priorities.

Responsibilities

• Deliver a friendly, welcoming customer experience.
• Share knowledge on cannabis topics and current trends.
• Provide valuable information to customers and answer questions.
• Foster an inclusive, productive team environment.
• Operate POS, handle cash accurately, and balance till.
• Open and close shifts; weekend availability.

Skills

Customer service

Communication skills

Cannabis knowledge

POS cash handling

Attention to detail

Multitasking

Team player

Adaptability

Tools

Point-of-sale system

Job description

Holistic Industries in Massachusetts is hiring for a retail team member. You will deliver a friendly, welcoming customer experience, answer questions about cannabis trends, and share information to help customers make informed choices. The role requires accurate cash handling, POS operation, and contributing to an inclusive team.

The position emphasizes adaptability, multitasking, and a passion for cannabis, with a path to a rewarding team environment and competitive benefits.