Cannabis Wellness Guide — Customer Experience Pro

Renew Cannabis Co.

Rockville (MD)

On-site

USD 20,000 - 28,000

Full time

12 days ago

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Benefits offered by this job

Monthly bonus

Medical coverage

Dental coverage

Vision coverage

Store discount

Health Savings Account

Pet insurance

401(K) with company match

Short/Long disability (company)

Life and AD&D insurance

Mental health services

Urgent care services

Referral program

Paid time off (PTO)

Job summary

Holistic Industries in Rockville, MD is seeking a Wellness Guide to provide friendly, knowledgeable customer service in a bustling retail setting. You will help customers understand cannabis products, share trends, and guide them to a positive purchase experience.

The role emphasizes a welcoming atmosphere, detailed cash handling, and teamwork to support store goals. A strong customer-first mindset is essential, with capabilities to multi-task in a fast-paced environment.

Qualifications

Deliver friendly, welcoming customer service and have excellent communication skills.
You are passionate about cannabis and helping others experience its value.
Experience operating a point-of-sale system and cash handling with meticulous attention to detail.
Great at adapting and multi-tasking to handle multiple responsibilities efficiently.

Responsibilities

Deliver a friendly, welcoming, and memorable Liberty experience for every customer.
Foster a warm and knowledgeable environment that encourages repeat visits.
Share a comprehensive knowledge of cannabis-related topics, current trends, and provide valuable information to customers.
Contribute to an inclusive and productive team environment.