Cannabis Wellness Guide — Customer Experience Champion

Holistic Industries; Somerville (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Base pay + monthly bonus

Medical, dental, and vision coverage

Team member discount

Health Savings Account (HSA)

401(k) with company match

Disability insurance (short/long-term)

Life and AD&D insurance

Mental health and urgent care services

Referral program

Paid time off (PTO)

Job summary

Holistic Industries is hiring in Massachusetts for roles focused on delivering a friendly customer experience in a cannabis retail setting. You will share knowledge on cannabis topics, care about customer service, and help create an inclusive, welcoming store culture. The position advertises a base pay with a monthly bonus and robust benefits.

Join a team that values grit, inclusivity, and teamwork, with opportunities to grow within the company and contribute to Champion of Cannabis culture.

Qualifications

• Friendly and exceptional customer service is required.
• Knowledge of cannabis topics and trends is expected.
• Inclusive and team-focused attitude is important.
• Experience operating a POS and handling cash is preferred.

Responsibilities

• Deliver a friendly, welcoming, and memorable Liberty experience for every customer.
• Foster a warm environment that encourages repeat visits.
• Share comprehensive knowledge of cannabis-related topics with customers.
• Contribute to an inclusive and productive team environment.

Skills

Customer service

Cash handling

POS system

Multi-tasking

Communication

Tools

POS software

Job description

Holistic Industries is hiring in Massachusetts for roles focused on delivering a friendly customer experience in a cannabis retail setting. You will share knowledge on cannabis topics, care about customer service, and help create an inclusive, welcoming store culture. The position advertises a base pay with a monthly bonus and robust benefits.

Join a team that values grit, inclusivity, and teamwork, with opportunities to grow within the company and contribute to Champion of Cannabis culture.