Cannabis Wellness Guide — Customer-First Team Champion

holisticindustries; Somerville (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Monthly bonus

Health insurance

Dental insurance

Vision coverage

Health Savings Account

Pet insurance

401(k) with company match

Disability insurance

Life and AD&D

Mental health and urgent care

Referral program

Paid time off

Job summary

Holistic Industries is hiring a Wellness Guide in Somerville, MA. This full-time role focuses on delivering a warm, informative customer experience and guiding guests through cannabis-related topics.

As part of a welcoming team, you’ll share knowledge, support repeat visits, and contribute to an inclusive store environment with a strong service ethic. Benefits include comprehensive medical and retirement options.

Qualifications

• Friendly and exceptional customer service described in the role impact.
• Clear and effective communication skills.
• Passion for cannabis and helping others understand its value.
• Experience with operating a point-of-sale system and cash handling.
• Attention to detail and accuracy in transactions.
• Ability to adapt and multi-task in a fast-paced environment.

Responsibilities

• Deliver a friendly, welcoming, and memorable Liberty experience for every customer.
• Foster a warm and knowledgeable environment that encourages repeat visits.
• Share a comprehensive knowledge of cannabis-related topics and trends with customers.
• Contribute to an inclusive and productive team environment.

Skills

Customer service

Communication

Cannabis knowledge

POS experience

Cash handling

Attention to detail

Multi-tasking

Team player

Tools

POS system

Job description

Holistic Industries is hiring a Wellness Guide in Somerville, MA. This full-time role focuses on delivering a warm, informative customer experience and guiding guests through cannabis-related topics.

As part of a welcoming team, you’ll share knowledge, support repeat visits, and contribute to an inclusive store environment with a strong service ethic. Benefits include comprehensive medical and retirement options.