Cannabis Wellness Guide — Customer Experience Pro

Holistic Industries; Cranberry Township (Butler County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Team member discount

Health Savings Account

401(K) with company match

Company-paid disability insurance

Life and AD&D insurance

Mental health and urgent care services

Paid time off (PTO)

Job summary

Holistic Industries is seeking team members to join our retail stores and deliver a friendly, welcoming, and memorable Liberty experience for every customer. You will share cannabis knowledge, assist with product questions, and help build a warm, informed shopping environment that encourages repeat visits.

We value empathetic, honorable, and accountable teammates who communicate effectively, handle cash with care, and support a diverse, inclusive, and high-performing team.

Qualifications

• Provides friendly and exceptional customer service and has excellent communication skills.
• Passionate about cannabis and helping others experience its value.
• Welcoming and inclusive, values diversity and teamwork.
• Experience operating a point-of-sale system and handling cash with accuracy.

Responsibilities

• Deliver a friendly, welcoming, and memorable Liberty experience for every customer.
• Foster a warm and knowledgeable environment that encourages repeat visits.
• Share comprehensive knowledge of cannabis-related topics, current trends, and provide valuable information to customers.
• Contribute to an inclusive and productive team environment.

Skills

Customer service

Communication

Cannabis knowledge

Cash handling

Attention to detail

Multi-tasking

Team player

Tools

POS System

Job description

Holistic Industries is seeking team members to join our retail stores and deliver a friendly, welcoming, and memorable Liberty experience for every customer. You will share cannabis knowledge, assist with product questions, and help build a warm, informed shopping environment that encourages repeat visits.

We value empathetic, honorable, and accountable teammates who communicate effectively, handle cash with care, and support a diverse, inclusive, and high-performing team.