Cannabis Wellness Guide - Customer Experience Champion

Holistic Industries; Pittsburgh (Allegheny County); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

HSA

Life insurance

Disability insurance

Mental health benefits

Paid time off

Job summary

Holistic Industries in Pittsburgh seeks team members to deliver a friendly, welcoming customer experience and to share knowledge of cannabis products and trends. The role emphasizes accuracy in transactions and contributing to an inclusive, high-performing team environment.

Candidates should be 21+ with the ability to open/close shifts and work weekends. Benefits include medical, dental, vision, 401(k) with company match, HSA, disability and life insurance, PTO, and more.

Qualifications

• Must provide friendly and informative customer service in a fast-paced retail cannabis environment.
• Strong communication skills and ability to explain cannabis products and processes to customers.
• Able to work as part of a diverse team and maintain a welcoming store atmosphere.

Responsibilities

• Deliver a friendly, welcoming, and memorable experience for every customer.
• Foster a warm and knowledgeable environment that encourages repeat visits.
• Share knowledge of cannabis-related topics and current trends with customers.
• Contribute to an inclusive and productive team environment.
• Handle transactions accurately using a POS system and manage cash with attention to detail.

Skills

Customer service

Communication

Attention to detail

Team player

Tools

POS system

Cash handling

Job description

Holistic Industries in Pittsburgh seeks team members to deliver a friendly, welcoming customer experience and to share knowledge of cannabis products and trends. The role emphasizes accuracy in transactions and contributing to an inclusive, high-performing team environment.

Candidates should be 21+ with the ability to open/close shifts and work weekends. Benefits include medical, dental, vision, 401(k) with company match, HSA, disability and life insurance, PTO, and more.