Cannabis Wellness Concierge

Green Thumb Industries (GTI); Latrobe (Westmoreland County); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Green Thumb Industries (GTI) is hiring a RISE Personal Care Specialist for our Latrobe dispensary. You will engage one-on-one with patients and customers, explain products and consumption methods, and help connect each visitor with the right regimen.

You will work in a fast-paced, customer-facing setting, stay compliant with state regulations, and support store operations from check-in to checkout. Prior retail customer service is preferred; you must be 21+, pass background checks, and maintain

Formación

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs.
• Must pass all required background checks including state-specific cannabis employment requirements.
• Possess valid driver’s license or state ID
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry

Responsabilidades

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs.
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations
• Ensure local and state cannabis regulations are properly enforced and upheld
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required
• Follow security measures and safety compliance procedures
• Complete duties at assigned workstations, as determined by management, during scheduled shifts including: Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru; Back of House: Fulfillment, Receiving, Replenishment, Inventory Counts; Maintenance: Uphold cleanliness, safety, and presentation standards throughout the dispensary; Other duties as assigned

Conocimientos

Customer service

Attendance reliability

Scheduling flexibility

21+ age

Background checks

Descripción del empleo

Green Thumb Industries (GTI) is hiring a RISE Personal Care Specialist for our Latrobe dispensary. You will engage one-on-one with patients and customers, explain products and consumption methods, and help connect each visitor with the right regimen.

You will work in a fast-paced, customer-facing setting, stay compliant with state regulations, and support store operations from check-in to checkout. Prior retail customer service is preferred; you must be 21+, pass background checks, and maintain