Cannabis Wellness Concierge

Green Thumb Industries (GTI); Warwick (RI); On-site; USD 32,000 - 46,000; Full time

Job summary

Green Thumb Industries (GTI) is seeking a Personal Care Specialist in Warwick, RI to provide expert, friendly customer service in a cannabis retail setting. You will guide patients/customers from entry to checkout, educating them on GTI products and safe consumption methods while maintaining store standards and compliance.

The role emphasizes a welcoming, knowledge-driven approach and requires flexibility to work varied shifts, with a focus on helping customers select suitable products and

Qualifications

• Minimum 1 year of customer service experience; preference for retail experience in cannabis.

Responsibilities

• Engage with customers in a retail environment and assist with product selection.
• Educate customers on products, usage methods, and safety.
• Recommend regimen based on customer needs and up-to-date product knowledge.
• Ensure store operations run smoothly and in compliance with regulations.

Skills

Customer service

Cannabis knowledge

Communication

POS experience

Tools

POS systems

Word processing

Spreadsheets

Email

Job description

Green Thumb Industries (GTI) is seeking a Personal Care Specialist in Warwick, RI to provide expert, friendly customer service in a cannabis retail setting. You will guide patients/customers from entry to checkout, educating them on GTI products and safe consumption methods while maintaining store standards and compliance.

The role emphasizes a welcoming, knowledge-driven approach and requires flexibility to work varied shifts, with a focus on helping customers select suitable products and