Cannabis Wellness Concierge

New Cannabis Ventures; Quincy (IL); On-site; USD 19,000 - 27,000; Full time

Job summary

Green Thumb Industries in Quincy, IL is hiring a Personal Care Specialist (Full Time) to engage customers in a retail setting and educate on cannabis products and consumption methods. You will help match products to patient needs, maintain product knowledge, and support store operations to ensure a positive guest experience.

This role requires 21+ with reliable attendance, ability to work varied shifts, and compliance with cannabis regulations.

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Meet the scheduling and availability requirements (varying shifts including mornings, days, nights, weekends) to meet business needs.
• Must pass all required background checks including state cannabis employment requirements.
• Must be 21 years or older.
• Possess valid driver’s license or state ID.

Responsibilities

• Engage with patients/customers in a retail setting.
• Educate on products, methods of consumption, and safety.
• Recommend safe regimens based on needs and knowledge of products.
• Maintain a positive, customer-oriented store environment.
• Assist in verifying order deliveries for accuracy.
• Support management to ensure compliant store operations.

Skills

Excellent customer service

Cannabis product knowledge

POS systems

Communication

Professionalism

Teamwork

Tools

POS systems

Job description

Green Thumb Industries in Quincy, IL is hiring a Personal Care Specialist (Full Time) to engage customers in a retail setting and educate on cannabis products and consumption methods. You will help match products to patient needs, maintain product knowledge, and support store operations to ensure a positive guest experience.

This role requires 21+ with reliable attendance, ability to work varied shifts, and compliance with cannabis regulations.