Cannabis Wellness Advisor

Verano Holdings; North Las Vegas (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

Verano Holdings is seeking a Cannabis Advisor to deliver exceptional customer service, educational consulting, and accurate point-of-sale transactions in a regulated Nevada retail setting.

You will greet guests, educate on cannabinoids and product usage, build rapport with regular customers, maintain a clean, organized storefront, ensure order accuracy for online pickups, and assist managers while staying compliant with state laws and METRC/BioTrack systems.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances).
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and their included software e.g. Word, Excel, email.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Possess a positive attitude while greeting customers and patients.
• Be an advocate of cannabis customer care.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Build rapport with regular patients/customers to promote repeat business.
• Work well with others in a fast-paced, dynamic retail environment.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
• Be open to continued, on-going cannabis education and training.
• Provide support to managers and other Cannabis Advisors as needed.
• Maintain a clean, organize, and sanitize workstation/store front.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
• Responsible for other duties as assigned

Skills

Customer service

Retail experience

Communication

Regulatory compliance

Learning mindset

Technology proficiency

Education

High School Diploma or equivalent

Job description

Verano Holdings is seeking a Cannabis Advisor to deliver exceptional customer service, educational consulting, and accurate point-of-sale transactions in a regulated Nevada retail setting.

You will greet guests, educate on cannabinoids and product usage, build rapport with regular customers, maintain a clean, organized storefront, ensure order accuracy for online pickups, and assist managers while staying compliant with state laws and METRC/BioTrack systems.