Cannabis Wellness Advisor

Verano Holdings; Fairbanks (AK); On-site; USD 19,000 - 25,000; Full time

Job summary

Verano Holdings in Fairbanks, AK is seeking a Cannabis Advisor to deliver exceptional customer service and educational consulting for cannabis products. You will assist customers and patients, promote repeat business, and ensure accurate online order processing in a compliant retail setting.

The role requires 21+ years of age, basic office software skills, and willingness to stay current with regulations and product knowledge. Join a dynamic team in a fast-paced cannabis retail environment.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• Required to undergo a criminal background check and appropriate state badging.
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment (computers and printers) and common software.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Advocate cannabis customer care.
• Help customers navigate cannabis and educate them on wellness products.
• Build rapport with regular customers to promote repeat business.
• Work well in a fast-paced, retail environment.
• Provide information on product types, methods and efficacy (not medical advice).
• Stay open to ongoing cannabis education and training.
• Support managers and other Cannabis Advisors as needed.
• Maintain a clean, organized workstation and storefront.
• Ensure accuracy of online orders before pick-up.
• Understand and apply detailed compliance regulations per local/state laws.
• Stock, merchandise, and replenish displays of inventory.
• Process transactions at the POS and update the state inventory system (METRC, BioTrack).
• Fulfill other duties as assigned.

Skills

Customer service

Retail experience

Education

High School Diploma or equivalent

Tools

POS system

METRC

BioTrack

Job description

Verano Holdings in Fairbanks, AK is seeking a Cannabis Advisor to deliver exceptional customer service and educational consulting for cannabis products. You will assist customers and patients, promote repeat business, and ensure accurate online order processing in a compliant retail setting.

The role requires 21+ years of age, basic office software skills, and willingness to stay current with regulations and product knowledge. Join a dynamic team in a fast-paced cannabis retail environment.