Cannabis Wellness Advisor

Verano; Buchanan Township (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Verano in Michigan seeks a Cannabis Advisor who delivers exceptional, individualized customer service, educational consulting, and, where appropriate, patient record management in a compliant retail setting.

You will greet customers, educate them on cannabis products, navigate product selection, maintain store cleanliness, process transactions, and support managers. A willingness to learn about cannabinoids and adhere to state regulations is essential.

Qualifications

• High School diploma or equivalent.
• 1–2 years of retail or hospitality experience.
• Must be 21+ and able to pass background check and state badging.
• Willingness to learn about cannabinoids, terpenes and product application/consumption methods.
• Ability to use office equipment and common software (Word, Excel, email).
• Learn and understand cannabis laws and safety regulations.

Responsibilities

• Greet customers and patients with a positive attitude.
• Be an advocate of cannabis customer care and education.
• Educate customers on product types, methods and efficacy (no medical advice).
• Build rapport with regular customers to promote repeat business.
• Process transactions accurately at the POS and ensure inventory accuracy.
• Maintain a clean, organized, and compliant work environment.
• Support managers and fellow Cannabis Advisors as needed.
• Stock and merchandise displays and ensure proper signage and inventory.

Skills

Customer service

Retail experience

Willingness to learn cannabis products

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Verano in Michigan seeks a Cannabis Advisor who delivers exceptional, individualized customer service, educational consulting, and, where appropriate, patient record management in a compliant retail setting.

You will greet customers, educate them on cannabis products, navigate product selection, maintain store cleanliness, process transactions, and support managers. A willingness to learn about cannabinoids and adhere to state regulations is essential.