Cannabis Retail Store Leader

Ayr Wellness; Jacksonville (FL); On-site; USD 55,000 - 85,000; Full time

Job summary

Ayr Wellness in Jacksonville, FL, is seeking a Store Manager to oversee daily operations of the retail dispensary, lead budtenders and inventory staff, ensure compliant, customer‑focused service, and maintain a safe, guest-ready store.

You will drive sales through promotions and effective product displays, monitor performance, hire and coach teams, enforce licensing and labeling rules, implement procedures to optimize efficiency, and collaborate with Retail VP and Market GM to achieve goals.

Qualifications

• 4+ years’ retail store management experience.
• Successful track record in achieving Sales, ADS, Customer Service, employee retention goals.
• Education: High School Diploma or GED required.
• Cannabis experience a plus.

Responsibilities

• Manage day-to-day operations of the retail dispensary, including sales, inventory, staffing, and customer service.
• Monitor sales trends, customer feedback, and competitor activity to identify opportunities for improvement and growth.
• Hire, coach, develop, and lead a team of budtenders, inventory associates, assistant managers, ensuring they have the knowledge and resources needed to provide excellent customer service.
• Partner with Retail VP and/or Market GM to develop and implement sales strategies to drive revenue and achieve sales goals, including promotions, events, and product displays.
• Ensure compliance with all local and state regulations governing the sale of cannabis products, including licensing requirements, age restrictions, and product labeling.
• Resolve customer complaints or issues in a timely and professional manner.
• Stay informed about cannabis products, industry trends, and regulatory changes to provide accurate information and recommendations to customers.
• Develop and implement operational procedures to optimize efficiency and productivity.
• Administer routine audits to maintain the accurate inventory of all cannabis products.
• Manage daily financial reporting requirements.
• Develop and maintain and schedule of all dispensary staff including budtenders, inventory, supervisors, and managers.
• Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready.

Skills

Retail management

Sales leadership

Customer service

Team leadership

Education

High School Diploma or GED

Tools

POS system

Inventory management software

Job description

Ayr Wellness in Jacksonville, FL, is seeking a Store Manager to oversee daily operations of the retail dispensary, lead budtenders and inventory staff, ensure compliant, customer‑focused service, and maintain a safe, guest-ready store.

You will drive sales through promotions and effective product displays, monitor performance, hire and coach teams, enforce licensing and labeling rules, implement procedures to optimize efficiency, and collaborate with Retail VP and Market GM to achieve goals.