Cannabis Retail Personal Care Expert

Renew Cannabis Co.; Reno (NV); On-site; USD 20,664,000 - 30,307,200; Full time

Job summary

Green Thumb Industries in Reno, NV is seeking a dedicated Personal Care Specialist to assist customers in a fast-paced cannabis retail setting. You will guide patients and customers, explain products and consumption methods, and ensure regulatory compliance while maintaining a welcoming storefront.

The role emphasizes strong customer service, reliability, and the ability to work varied shifts. Training on GTI products and safety protocols is provided, with a focus on responsible cannabis

Qualifications

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience.
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs.
• Must pass all required background checks including state-specific cannabis employment requirements
• Must be 21 years or older

Responsibilities

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer's needs
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations
• Ensure local and state cannabis regulations are properly enforced and upheld
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required
• Follow security measures and safety compliance procedures

Skills

Customer service

POS systems

Communication

Cannabis knowledge

Dependability

Job description

Green Thumb Industries in Reno, NV is seeking a dedicated Personal Care Specialist to assist customers in a fast-paced cannabis retail setting. You will guide patients and customers, explain products and consumption methods, and ensure regulatory compliance while maintaining a welcoming storefront.

The role emphasizes strong customer service, reliability, and the ability to work varied shifts. Training on GTI products and safety protocols is provided, with a focus on responsible cannabis