Cannabis Retail Operations Lead — Flexible Schedule

Deep Roots Harvest; West Wendover (NV); On-site; USD 18,000 - 26,000; Full time

Job summary

Deep Roots Harvest in West Wendover, NV seeks a Retail Operations Lead to oversee high-volume cannabis retail operations. You will act as on-duty host, guide daily tasks, ensure compliance with Nevada cannabis regulations, and support customer experience and shift coordination.

You will manage POS, cash handling, inventory, curbside ordering, and team coverage while maintaining confidentiality and safety. This full-time role requires flexible evenings, weekends, and holidays.

Qualifications

• Assist retail customers with product information to support informed purchasing decisions.
• Verify customer eligibility and identification in accordance with Nevada cannabis laws prior to completing sales transactions.
• Accurately operate and maintain the point-of-sale (POS) system.
• Ensure accuracy of transaction, cash handling, and inventory data entered into required systems.
• Follow proper cash handling procedures, including discounts and promotions as applicable.
• Greet customers and answer incoming phone calls in a professional and courteous manner.
• Assist with inventory intake, stocking, merchandising, and sales floor organization in accordance with procedures.
• Prepare, verify, and complete curbside pickup orders when assigned, ensuring proper identity verification and payment handling.

Responsibilities

• Assist retail customers by providing accurate product information to support informed purchasing decisions.
• Verify customer eligibility and identification in accordance with Nevada cannabis laws prior to completing sales transactions.
• Accurately operate and maintain the point-of-sale (POS) system.
• Ensure accuracy of transaction, cash handling, and inventory data entered into required systems.
• Follow proper cash handling procedures, including discounts and promotions as applicable.
• Greet customers and answer incoming phone calls in a professional and courteous manner.
• Assist with inventory intake, stocking, merchandising, and sales floor organization in accordance with procedures.
• Prepare, verify, and complete curbside pickup orders when assigned, ensuring proper identity verification and payment handling.

Skills

Customer service

Cash handling

Inventory management

Communication

Tools

POS system

Job description

Deep Roots Harvest in West Wendover, NV seeks a Retail Operations Lead to oversee high-volume cannabis retail operations. You will act as on-duty host, guide daily tasks, ensure compliance with Nevada cannabis regulations, and support customer experience and shift coordination.

You will manage POS, cash handling, inventory, curbside ordering, and team coverage while maintaining confidentiality and safety. This full-time role requires flexible evenings, weekends, and holidays.