Cannabis Retail Operations Lead

Renew Cannabis Co.; Grand Rapids (MI); On-site; USD 50,000 - 75,000; Full time

Job summary

Renew Cannabis Co. is seeking an Operations Specialist to ensure smooth day-to-day dispensary operations in a highly regulated environment in Grand Rapids, MI.

You will oversee compliance, inventory, sales support, and customer service, collaborating with leadership to improve efficiency and accuracy. The role emphasizes METRC transactions, audits, and merchandising execution, with responsibilities spanning inventory control, training, and security oversight as Manager on Duty.

Qualifications

• Must pass a background check.
• Ability to work in a highly regulated environment with strict compliance standards.
• Excellent time management and organizational skills.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee daily store operations and ensure compliance with company policies, procedures, and regulatory requirements.
• Coordinate facility maintenance needs in partnership with the General Manager.
• Train team members on procedures, policy updates, and the Chronic Chamber Playbook.
• Support store safety, security operations, and asset protection as Manager on Duty.
• Identify and investigate potential sources of loss with leadership and Loss Prevention.
• Execute merchandising strategies and delegate inventory tasks to support compliance and efficiency.
• Assist with opening and closing procedures and regulatory audits.
• Perform METRC transactions, including package tag creation and manifests.
• Monitor inventory performance and prepare reports using reporting tools.
• Maintain required METRC sales receipts and inventory records.

Skills

Strong communication

Time management

Organizational skills

Regulatory compliance

Tools

METRC

Inventory software

Job description

Renew Cannabis Co. is seeking an Operations Specialist to ensure smooth day-to-day dispensary operations in a highly regulated environment in Grand Rapids, MI.

You will oversee compliance, inventory, sales support, and customer service, collaborating with leadership to improve efficiency and accuracy. The role emphasizes METRC transactions, audits, and merchandising execution, with responsibilities spanning inventory control, training, and security oversight as Manager on Duty.