Cannabis Retail Guest Relations Specialist

Lazy River Products; Dracut (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Lazy River Products is hiring a Guest Relations Representative to greet customers, verify IDs, and manage entry to the retail dispensary while maintaining strict compliance.

You will serve as the face of the company, deliver information about products, specials, and events, and support Retail Leadership to ensure smooth operations and a positive guest experience in a fast-paced Massachusetts environment.

Qualifications

• High school diploma or equivalent required.
• 2+ years customer service experience.
• Basic computer skills; proficient with Windows, Outlook, Excel.

Responsibilities

• Greet customers and verify IDs at entry.
• Provide product information and directions.
• Maintain front-of-house cleanliness and safety.

Skills

Customer service

Communication

Attention to detail

Time management

Multilingual

Cash handling

Education

High School Diploma

College degree preferred

Tools

Windows OS

Outlook

Excel

Seed-to-Sale POS

Job description

Lazy River Products is hiring a Guest Relations Representative to greet customers, verify IDs, and manage entry to the retail dispensary while maintaining strict compliance.

You will serve as the face of the company, deliver information about products, specials, and events, and support Retail Leadership to ensure smooth operations and a positive guest experience in a fast-paced Massachusetts environment.